Unified Communications Infrastructure

Hello Team,We having an issue with Jabber voice 9.x with call manager 8.5.while we are calling from outside through vpn connect  there is one way audio issue.ip phone user can hear the audio from the jabber user.But opposite side there is no audio.Al...

I have installed b36k server.... the customer has recorded opening prompt in MP3 format .... how to upload in cisco unity ? what coded is needed ? Kindly help me

Is there a way to export the call handler configuration to a single text file or CSV?  I know the "audio text manager" tool will allow me to export invdividual call handlers to a txt file.   I'm looking for the same functionality export the caller in...

I am trying to integrate IM and Presence 9.1 with cucm 9.1.1  in the lab. What I see is IM&Presence server can see the users (who are service enabled) but can not add in the CCMCIP profile ; under Legacy setting--->CCMCIP;  Any Idea where to troubles...

Hi , customer planned to install Cisco BE6000.I ask for the needed licensing for users.Example: 100 Usersall 100 Users use Extension Mobility.all 100 Users use Jabber for Everyone at windows Desktop including Jabber Video Calling via CSF Devices.25 U...

Hi Guys   I have a customer that is using  Cisco presence version 9.1.1 and they also have MS Lync 2013. They servers resides in the same DC with no Firewall in between. They are looking to federate these two applications. Can anyone please tell me i...

Hi,we would to implement some Cisco DX80 Telepresence to remote site.This using their integrate Anyconnect vpn client to central site, so to the centralized UCM 10.5 version. So, reading the DX series admin guide, It mentioned that, to use "remote" A...

Hi All !We running Ucxn 10.5 where now users are imported from CUCM. We would like to migrate the user to ldap account.We have followed the instructions provided in the below link.http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/8x/user_...

Hi, is it possible to build inter-domain XMPP ferderation between 4 different parent domains (four remote IMP clusters) without using SRV DNS records.  I have four independent customers each with their owm IMP 9.1 clusters wishing to federate over pr...

Hi I am looking for top level SKU of following: L-WBX-IM1+2-NH-UWL

How do I get access to the Camelot tool that is mentioned many times for simulating calls in CUCM?

Hi,we are considering a customer migration from UCME to UCM 10.5. In addition to verify IP phone compatibility, we would like to re-use previous UCME 8.6 (running on UC560 router)as a standard MGCP voice gateway for UCM cluster.And, if possible, enab...