Unified Communications Infrastructure

Hi there everyone,As part of the Migration from UCCX 8.0.x to UCCX 10.6(1) we will need to Upgrade CAD between the 8.0x version and the 10.6.x version.Firstly, I understand that CAD is discontinued and we should go to Finesse, but we are planning thi...

Hi I'm configuring federation between CUPS 8.6.4 and and external partner using OCS. I'm attempting this using SIP TLS Federation. I have an ASA running version 8.4(1) and ADSM 6.4. I have my _sipfederationtls._tcp.cupdomain.com SRV advertisting the ...

Hi, I have a BE6K with one publisher and one subscriber callmanager for 250 ip-phone. - My first question is for using the internal DHCP of my cluster: CUCUM pub: 10.1.1.5  CUCM sub: 10.1.1.50In publisher I activate internal DHCP with this informatio...

In one of our branch offices use Cisco UCS-500 for local IP telephony and PRI. Now we would like to integrate this system to our main offices so that we dial all the 4-digit extensions.Is it possible to trunk Cisco UCS 500 with CUCM 9.0. ? 

Hello,I have the application Cisco UC Integration for Microsoft Lync 9.7.6 (currently the latest version) installed on my customer's computers.There is still the bug CSCuq52762  : "CUCI Lync display name is in format Username@" despite that it was ma...

Hi,One of my customer is running on CUCM 7.1.2 and planning to migrate on CUCM 10.5. Currently, there are 07 separate Clusters having approx 5300 DLUs in total out of which 1650 used, 3650 remaining.I am planning to propose CUWL STD on CUCM 10.5 but ...

Scenario Customer currently has an exiting CM cluster version 5.1.3, Unity Connection 2.0. They are interested in upgrading. Upgrade to 10.x using the GCSC Simple.They also initially wanted to deploy another remote site after the initial upgrade. Sim...

Hello Cisco Community Support I kindly ask you help or advice regarding the SFTP backup of my CPC Version: 10.0 (Demo), because I set up a Core FTP Server as repository and the backup job never completed, even the SFTP credentials for CPC pass the te...

Hi All, I am set to upgrade CUCM/CUC cluster and have read the upgrade guides multiple times, just need some input from folks who've actuall done and survived the ordeal.I have already installed a stand-alone PLM 10.5 and just need an idea what to ex...

I am having an issue with remote access to voicemail on CUC 9.1.  Internally users can access voicemail with no issues.   However when dialing in from the outside, users frequently receive a message indicating "invalid entry" upon entering their Exte...