Unified Communications Infrastructure

Hi, Cisco novice here getting my feet wet with Voice. I'm having an issue configuring a site for outbound calling. The site has PRI service. Below are the relevant configs. With my config I would think that I should be able to dial 8+XXXXXXXXXX To be...

Hi there,We have 2 CUPS cluster with Inter-Cluster setup. We are trying to move the user from one cluster to another.CUCM is ver 9.1CUPC is ver 9.1 On CUCM cluster A I untick  "Home Cluster" and "Enable User for Unified CM IM and Presence". Result be...

Prior to integrating our CUCM solution with LDAP, whenever we added a user account to CUCM it replicated across to CUPs and the users name appeared to people using windows, Iphone and Android apps as Firstname Lastname. Post integration of CUCM to LD...

I'm running CUCM 9 and have an issue where new users being created are not able to log into Cisco Unified CM User options page. When logging in with new users, the sign on splash screen disappears and then comes back blank with no username/password i...

Version -- Unity Connection 8.6.2I am looking for a way to bulk change the Unified Messaging Account for all 13000 users.  My company has migrated from exchange 2003 in domain ABC.com to Exchange 2010 in domain XYZ.com.The AD user accounts will stay ...

I setup the intrafederation according to :http://www.cisco.com/en/US/docs/voice_ip_comm/cups/8_6/english/integration_notes/Federation/Intradomain_Federation/CUPConfig_chapter.htmlI can only talk to Presence from OCSr2 but not the other way.Also both ...

I want to preface this by letting you know that before a month ago I had no working knowledge of CUCM or Unity and am learning as I go with our system, so please bear with me. Internally our voicemail works fine, but within the last week when the vm ...

Configred DX650 Phone to work in SIP SRST Mode . But what i  Noticed that the Corporate Directory search is not working.In fact it is not Working on any of the phones. Will Corporate directory search work in SRST ? ( I guess mostly not ) ? SO the que...

customer wants to know how to change the color on the bar lines in the RTMT tool.See the attached screenshot

I'm running CUCM 10.5(2) & MediaSense 10.5(1)SU1. I've got call recording working fine for audio, but I can't get video calls recording: Only the audio portion of the call is recorded not the video. Looking at the SIP traffic & CUCM traces, CUCM is o...

Dear All, There is a BE6K in the network, and the CUCM, IM, VCS core and VCS edge is configured. The Unified Communications traversal between VCS Expressway Core and Edge is formed as pic.VCS Control has discovered the IM and CUCM as pic.PC jabber cl...

Hello!I am trying to find a way to generate a report on video usage on a per user basis in CUCM, kind of like a Top-N report using the CAR tool.  I thought the CAR tool would be the way to go, but the report parameters don't seem to be what I'm looki...