Unified Communications Infrastructure

I have 4 offices that were closed and all their config on CM is still there... Gateways, Routes, Regions, MTP, Conf Bridge, Partitions, etc. etc.Is there anything other than checking dependencies that I need to be concerned about in deleting all of t...

Can anyone please throw some light on the UCM Addon licenses we need to pick for existing deployment.  Scenario: I want to migrate 1000 DLU's to 9.x for which i will pick 'LIC-CUCM-9X-ENH-B' under R-UCL-UCM-LIC-K9 bundle and I need additional 300 enh...

We have CUC 8.6. Is this possible? Assume that a caller should dial my lineand I hit idivert, the caller would be auto-answered by VM.  While the calleris leaving a VM, it is possible to “listen in.”  If it was a call that Iwanted to take, I could hi...

CUCM 8.6 disk installation dont give me option to install Unity connection, the disk install Callmanager.What is the problem.    

I am using CUCM MCS 7845 servers 1. Publisher2 TFTP3 Subscriber4 Bckup Subscriber I Have an issue. When i tries to register new IP phone On the display of VOIP it always show Registering . In CUCM It registers automatically to Publisher server and Ge...

Currently I am working on cucm 6.1 mcs servers. I Have an issue that when I run risdb query phone command on publisher  to get my registered/unregistered phone details than I observed that it is showing some phones are registered on subscriber server...

Here is the situation. I would like to figure out how to query call manager. For caller id of an active call. I want to run this information against an on site customer database. I know I can get the call information from CDR but it is not real time....

Hi there,One of our customer wants to upgrade their CUCM from 8.6 to 10.5, they have 1230 unused DLUs left on the existing UC platform,  can i converted these unused DLUs to enhanced plus or CUWL? or i have to convert them to enhanced, then quote mig...

Good day! Can I install only one Cisco IM and Presence and integrate it with the difference CUCM clusters?

Hi all!  Ive been trying to run my cisco 7941 and 7942 telephones with CUCM and its a nightmare. I thought I might go back to running them on Asterisk instead. However last time, I was also unsuccessful getting the 7941 to run with asterisk. It just ...

As someone who is new to the MSI/MST world, this is my first go-round with something of this nature.We use a product called Centrastage for remote deployment of software and management of hardware.  To push out software, everything uses some sort of ...

Hello, I am using CUCM 9.1.2.Recently I've removed Global Catalog from one of my Domain Controllers and CUCM stopped  syncing users.It says update successful, but there is no changes. I tried to add another DC and also played with different ports but...

Everytime I go to do an update/upgrade I forget which version I'm supposed to use.  Is it Restricted or UnRestricted.   I'm hoping someone out there knows how to tell the difference between these 2.  I read somewhere that one of the versions has some...

Good day! Could you tell me when do I need to add CUBE license? During for concurrent call or for registration of Cisco phone (for example 8945). I need to understand when I have a deployment with phones which are outside central site and these phone...