Unified Communications Infrastructure

Suddenly it seems that CM is not updating users from AD.  There have been no changes on the CM side.  It has always been just about instantaneous when I need to update a user's IP phone field for the corporate directory on the phone but, it's not sho...

We have just erected Collaboration Manager 10.5 with Assurance (And I'm loving it!), and have many voice probes deployed around our network. I'm trying to establish a base-line for voice quality and am trying to understand what my actual data points ...

 Hi all, We have a new unitrends backup appliance in our DC which been working great for our windows boxes and a few Unix boxes as well. I would like to use the same device to replace by manual UC backup(Currently using DRS but UCCX has a bug which k...

Cisco Forum: For the Cisco Prime License Manager (CUCM v10.5.1), a listing of license types exist with current Required, Installed, & Available counts.  If one of these has a Required count higher than the Installed count then an "Insufficient Licens...

Hi,I have Prime collaboration assurance 10.5It is installed from about 3 weeksLast time login was from about 1-weekToday when trying to login, I got this errorServer returned error -> RequestError: Unable to load j_spring_security_check status: 500I'...

Hi, I have Prime collaboration assurance 10.5It is installed from about 3 weeksLast time login was from about 1-week Today when trying to login, I got this errorServer returned error -> RequestError: Unable to load j_spring_security_check status: 500...

Hi everyone,i have a problem with one of translation rule. So,i have that rule:1XXtranslate called to:3264031XXWhen user dial 121 to 151 its not working any other combination works fine. Here is  DNA output:   Results SummaryCalling Party Information...

HelloWithin UCCX Desptop Web admin page there is the option to enable Unified Presence Integration for CAD Agents/Supervisors.UCCX 8.5 and Presence Server 8.5 is running agains our CUCM 8.5 installation, CUPS clientes are working fine except the inte...

HiI would like to integrate cisco unity connection with office 365 for the purpose of using  unified Messaging .i followed the steps given on cisco guide i created account on office 365 and also configured CUC but still unable to access to mailbox.th...

The version of BE6K is 10.X , The vesion of CUCM is 10.5.X ,the desktop client voice sounds low, between mobile devices such as IPHONE ,sound  is normal.Please tell me what  are the options  can adjust.

Hi,has anyone seen this before?On the UCM userpage the users see several phones where they were logged in before, no chance to delete them. Any ideas how to get rid of them?Thanks in advancePeter