Unified Communications Infrastructure

Cisco attendant Console Site "www.cisco.com/go/ac" no longer has available older versions of the product, i can only download the newest version, i need to re-install a older version, since an upgrade from 8.x to 9.x requires additional licensing. ca...

Hello All, I have a situaion where I am running a stored procedure from a DB Read step and this stored procedure creates a temporary table that holds the data from SQL. I need assistance in determining how to retrieve this data as the table is droppe...

  I have a UC540 Box . The receptionist phone 7931 IP Phone was DECEASED and it was keep on showing Configuring IP. So i made a FACTORY RESET by pressing  123456789*0#. After the the Phone keep on showing Upgrading. But nothing happens. Kindly advice...

I successfully set up Active Directory synchronization between my CUCM BE5000 appliance running 8.6(1a) and our Windows 2008 Server Active Directory.  Users are replicating successfully, but authentication is not working even though I am using the sa...

Hi All,I wonder if the VG320 is supported in version 10.5 ?The VG350 is supported with version 15.3(3)M3 or 15.4(1)T1, but the VG320 is not listed ?Cisco Collaboration Systems Release Summary Matrix for IP Telephony - CiscoRegardsPhilippe

Hello all,We have upgraded CUCM from 8.6 to 10.5 (direct upgrade).After upgrade we cant make changes into CUCM Publisher. While adding phones or device profile we are facing following error:Add failed. The Insert privilege is required for this operat...

Hi everyone, I am integrating Cisco Unity 8.6 with Microsoft Office 365 and I am getting a strange IPv6 issue that is preventing the system from accessing the mailbox in the could. All the instructions were followed, and the hosted exchange server wa...

Hi,I wanted to upgrade my current CME to SRST. and upgrade the CME users to exciting global CUCM v9we had discussion with Cisco. Cisco requested to give the the number of CME users, number of analog and public space phones in current CME. how to chec...

Hi Team,in my lab i installed CUCM and unity Connection ( 10.5 version) and media sense for video greetings. i configured video server and video service accounts in unity connection and tested connection it seems good.in media sense server i uploaded...

I'm working with a big Unity Connection deployment. It will exceed 10,000 users by year end and will likely hit 20,000+ users in about 18 months. I have two mailbox stores currently and I know I will need at least two more in the future.My concern is...

We have CCM 8.2 and need to add external phone number from the list to one of extension. I added the phone number to External Phone Number Mask under line configuration on the phone. Additionally I created translation pattern and still no luck. I use...

 Hi,  I have created a "call handler" in unity, i don´t how to send a DID to it from Callmanager... with a dn forward to "pilot number", with "translation pattern"??  ThanksAnna.  

Hi All,We are facing the process to update CUCM and I&M on a BE6K platform from 9.1 version to the latest one (CUCM 10.5),The UCSS is still valid.Could someone put us on the right direction?Is Expressway Core and Edge already included if my CUCM upgr...