Unified Communications Infrastructure

Hi,Because of a bug we had to upgrade the Jabber for windows version of all users.However, customer decided to do the upgrade manually in each computer.I've been checking randomly in CUP (end users) the version of Jabber, but I would like to know if ...

Hello,I was reading the CUAC design guide and I'm a bit confused about the possibility of implementing a multisite deployment.We currently have a CUCM cluster over the WAN (servers on sites A and B) and we have a CUACE on site A.We would like to impl...

Hi all,I am trying to divert a new hunt group to a voicemail box and am struggling.My new hunt group contains 3 extensions and I would like the caller to be diverted to the final mailbox in the group if the call is not answered.The hunt pilot has the...

Hello,We have an issue when our user are searching a contact with the same userid beginning of another contact in Cisco Jabber.We have two LDAP users with the same userid beginning:Ex Userid 1= testUserid 2=testpdeWhen we are looking for "test" in Ci...

Hi,I've a problem when I tried to configure CUCILync.This is the steps that I've done : 1. Configure CSF Device with the same Directory Number (DN) as Physical SEP Device.2. 2. Associate End user to the Shared Line DN from the CSF and SEP Device DN C...

We planning on upgrading our physical Unity Connect 1.2(1)SR2 to a virtualized (UCS) Unity Connection 9.1.  The current hardware Connection is installed on is a MCS 7835-H2-UC1 server 2.33GHz (2) processor, 2 GB RAM, and 2 - 72 GB drives.  All the up...

Hello everyone,I need some help to a situation.We're deploying CUCM 9.1 with Cisco Router 29XX series. In this router I have two different telephone companies connected via E1 (CAS). So I have two telcos connect to this router. The CUCM is connect vi...

Hello guys,I've a little question so, on my cuac when i've a call, i see the call on the application and at the same time my pc ring, but my phone don't ring.I would to know if it is possible to do ring just my phone ?Thanks for ur helpRegards      

Hello, in order to send email notifications of CUC messages, I see I need to set up an SMTP smart host.Is an SMTP smart host simply an SMTP server operating in a proxy fashion ?Does anyone have any suggestions of a simple Windows SMTP smart-host free...

Updated CUPC client to 8.6.3 on a Windows 7 32-bit workstation.  When a incoming call is placed, the incoming call windows to answer or send to VM is not appearing.  On the Show server health from the Help menu is showing all green.  Is there a setti...

I am currently working on a customer's Communications Manager and Unity Connection phone system (version 8.6.2) that my company did not deploy.  I need to add new voicemail boxes in Unity Connection and I want to replicate the methods they have used ...