Unified Communications Infrastructure

Dear All,Kindly resolve my issue on urgent basis i installed cueac 8.6 everything is ok but it does not transfer pstn calls to internal ip phone's Dn. when i transfer it give me error "consult transfer not possible invalis state". On the other hand w...

Hi Allif we have Secure SIP gateways , can SRST Manager provsion the dial plan for external and maintain the same call restrictions for each user ?

In Unity Connection (I'm running 9.1), is there a way to provide access to someone's else mailbox beyond just sharing the PIN?  For example, it would be nice if our administrative assistants could access the voicemail of the managers they support usi...

Hi All,We would like to install UC (CUCM and CUC) on Vmware ESI 5.1 on third party hardware. After reviewing numerous documents from cisco on uc virtualisation I have seen the supported VMware features and third party hardware. However I was advised ...

Hi, i have some questions in understanding of cucme licensing.1. Can I use CUCME  if i have UC license?2. I use Cisco 2901. How many Ip phones i can use? Should I buy license for these phones?P.S. sh ver and sh lic all - output command are in attach....

We are exploring options to upgrade from Cisco 2851 routers, to Cisco 2921 routers that serve as SRST, for our branch sites. My questions areHas anyone migrated from the 2800 series, to 2900 series?Are all the modules compatible.??We currently have a...

Hi, We have leased a SIP number to place international calls,  we have our configuration on CME but calls do not work. We have tried in a SIP software and the call works fine but no when the call is made through the voice gateway.We have our dial-pee...

Hi All,I'm currently troubleshooting an issue with the Lync integration and CUCM 8.5.The problem I'm having is related to the deskphone mode, for some reason the Lync UC client will fail to register in Deskphone mode and display an error: Device Erro...