Unified Communications Infrastructure

Cisco Unity Express is a on-premise voicemail and auto attendant system for small-medium businesses. It is compatible with both CUCM and CUCME.In version 8.6, we introduced message synchronization with -- Cisco Unity Connection- Microsoft Exchange 20...

We currently have CUCM 6.X in a cluster setup and wants to migrate to 8.X on new servers.What is the correct procedure for migration?  The instruction I found so far seem to indicate upgrade using the same server.Really appreiciated if someone can po...

Hello,Is anyone aware of compatability issues with using IE to schedule MPX meetings? I've had a couple of users try to schedule a meeting but when they click on the "Schedule" button it just brings them back to the scheduling page and the meeting is...

I just joined a company with Cisco IP Phones and while I've been in IT for 20+ years, I've never supported a phone system before (I'm a data network person).  I have 3 basic questions that I thought would be quicker for me to get answered here rather...

           Please I need your help,What hardware is required to activate application like Cisco Unity® Connection ?Thank you       

Hy guys out there!i have got a strange Problem!We are running CUCM 5.1(2.3127) and Netwise Attendant.in a remote branch we translate a call to a CTI Route Point, which is registered on the cucm. The call in that moment ist drop from the Voice GW. Whe...

Hi to all,Do you know if there is a step by step guide about how to configure an Auto Attendat with Unity Connection v9.0 that also contains some details about how to create the script and also the script editor that has to be used.Thanks in advance ...

I have initiated logical discovery and set CUCM server as the starting point.At the beginnig of discovery it appeared as on of the discovered devices with state Accesible.The discovery process took a couple of hours, and now I see it as Undiscoverabl...

This may be a bit of a newbie issue with Call studio but I am having trouble returning data from a call studio application back to ICM.  I am running a simple application that records an audio file.  I want to bring the auto-generated filename back t...

helloActivation of traps sending from CUCM requires to modify some oid on the CUCM.why it is not possible to do it from CUCM itself ?    UTILS SNMP SET command doesn't exist, when UTILS SNMP GET does exist !Best regards

I'm trying to set up remote destinations for our Emergency Services folks. They have people on-call over night, from 5pm to 8am. I need to send calls to their mobile phones during these hours. When I try to enter 17:00 to 08:00 in the times I get an ...