Unified Communications Infrastructure

Resolved! Questions regarding CUP/CM(E)

Hello,We have a few requirements and I'm hoping someone could point me in the right direction of which software we need to purchase to meet these requirements.1) Each employee needs to have a client installed on his/her PC in which he/she can see the...

Resolved! Attendant Console 9.0 Support for Business Edition and CUCM Express

Does cisco have any documentation on support for Cisco Unified Attendant Console (orderable using L-CUAC9X-ATT-CON) on Business Edition 6K (9.0 Version) and CUCM Express?? Although CUCM Ordering guide states that "Cisco Unified Attendant Consoles ve...

Presence calendar integration with Exchange

I've had the calendar integration working between CUPS 8.6 and Exchange 2010 for quite sometime, single Exchange EWS gateway on single Presence server. All of a sudden it has stopped working. The Exchange server is reachable and verfied in the Presen...

Migrate Call Manager 8

I am trying to move my call manager 8 to another location and I wanted to know the proper way to do this. From what I know I shut down the subscribers first, then the publisher. Using util system shutdown. What about bringing up the system? What ...

Resolved! Problems with Cisco Jabber Instant Messages

I have a user who for all intent and purposes has blocked another user. Not sure how this was done or how to unblock them... Basically I have 2 users trying to IM each other on cisco jabber but neither can. When I uninstalled and reinstalled jabber a...

Resolved! Attendant Console CUCM 8.5

Hi all, I just accomplish one upgrade of CUCM 6.X to 8.5, we had two receptionists with attendant console, let me know what is the procedure to activate the attendant again because all I get on cisco.com is related to a server of attendant, we buy th...

Wallboard - Calculating daily average wait time

In Historical Reporting, if we look up a queue's average wait duration for the day we are given 5:34.At the same time, if I pull up avgWaitDuration in RtCSQsSummary, I am given 190505. What number is this? Seconds? if in seconds, and the total cal...

Batch Import for 7916 Sidecars

Cisco Forums:I'm trying to batch update phones with 7916 sidecars. Call Manager 8.x will export data that includes the attached 7965 IP Phone and all related 7916 BLF information regarding Name, ASCII Name, & Directory Numbers. However, I am not ab...

UC Licensing

Can we mix up the licensing in CUCM 8.6.2a, for example 100 CUWL with 2000 DLUs.Currently we have arround 2000 DLU's, and we are going for the full-unified Jabber for windows. Not all the users will have the full-unified feature.Thanks,Ali

Resolved! Restoring single server DRS backup to cluster?

Hi all,We are migrating to a new cluster from a single MCS server. I have a DRS backup from the single server, and we have already built up the new Pub and Sub for testing pursposes. We have finished testing and want to migrate. The new hardware has ...

Resolved! Integrate Meeting Place with Outlook

Hi I need to integrate Meeting Place with Outlook, finaly users should be able to shedule a Meeting in Meeting Place via outlook, Is this possible ? how can i do this ?Thanks Sasith

How to register Webex Node with SPA-WMA-K9?

hi, my customer want to have a webex node for his company , and we have an ASR 1002 router and a SPA-WMA-K9 module now. as the note Configuring the Cisco WebEx Node for the ASR1000 Series I should to register with webex data center and ...

SRST Router Outbound Call Configuration

Please CHeck the Below Configuration....here the Connection plar three voice-port 0/2/0 , 1 , 2 are configured with Connection plar 1201 , 1202 , 1203 respectively.Now i want it in reverse way. when ever a 1201 DN Phone calls to PSTN , it should se...

WEBEX - INTEGRATION WITH MY NUMBERING PLAN

Hello everybody,I have a customer with Cisco Webex and a CUCM solution.He would like to publish one of his phone numbers to allow other participants to join to the conference. I can read in the Webex FAQ:Can I use my own teleconference number? You ma...

how to setup SAP Business Communication Manager On a 2951

morning guys. i have a 2951 router that i want to setup as a voice gateway for SAP BCM. may you please assist as i have very little knowledge

Unified Communications Infrastructure

Forum Posts

Resolved! Questions regarding CUP/CM(E)

Resolved! Attendant Console 9.0 Support for Business Edition and CUCM Express

Presence calendar integration with Exchange

Migrate Call Manager 8

Resolved! Problems with Cisco Jabber Instant Messages

Resolved! Attendant Console CUCM 8.5

Wallboard - Calculating daily average wait time

Batch Import for 7916 Sidecars

UC Licensing

Resolved! Restoring single server DRS backup to cluster?

Resolved! Integrate Meeting Place with Outlook

How to register Webex Node with SPA-WMA-K9?

SRST Router Outbound Call Configuration

WEBEX - INTEGRATION WITH MY NUMBERING PLAN

how to setup SAP Business Communication Manager On a 2951

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the incoming calls that are in the Attendant Console Standard queue

Webex - Expressway - Constant SIP Register and IP Changes

Ask Me Anything - Drive to 15X

CS-DESKPRO-K9++ USB Control

I want to know if certain DN's can forwarded with the called number

CUCM 11.5.1 upgrade to 14.1SU3 preUpgrade Failed check 1.6

Cisco CP-8865 not displaying receiving video stream

UCS ESXi Version vs. CUCM/CUC/CER Versions

CMS chats and Jabber chats do not integrate

Can CUCM be used to route calls between different sites?