CME Invalid ITS Command Option

[george.williams]

I'm trying to add an extension to my Cisco Call Manager Express and when I go to save it i get Invalid ITS command option. Has anyone come across this? What is the fix?

[paolo bevilacqua]

Use CLI, and avoid that and more nasties.

[michael-carney]

or if you have logout profiles active on the phone remove it.

[ltuttle0208]

Ran into same issue. Device was 7940 with more than two DN's assigned. Deleted all but one DN via CLI and added second line from GUI and update was successful.