Unified Communications Infrastructure

Any way to cause a license report to be generated automatically on a regular basis?  And emailed? Are there CLI options for retrieving the data shown in the CUCM admin License Usage report? Regards,

Upgrading Emergency ResponderBefore you upgrade to the latest version of Emergency Responder, you must ensure that it is compatible with your existing version of Unified CM.You must upgrade Emergency Responder before you upgrade Unified CM. Only afte...

I'm trying to add an extension to my Cisco Call Manager Express and when I go to save it i get Invalid ITS command option. Has anyone come across this? What is the fix?

Hi Experts, We are implementing cisco edge solution (Expressway Edge and Core) for a customer but the major challenge with our customer is having two different domains. They use different domain internally and externally like corp.ezz.com internally ...

I can't seem to find any article or any documentation about it. But I am looking to add a large list of external phone numbers to the directory if possible to a specific users personal directory. I know in CME you can do it with a .xls document but I...

(HWIC-1CE1T1-PR) Can I use this card or other on c3945 voice router insted of FXO card, because i need to connect 24 analog lines on Router. C3945 platform can handle only 3 Fxo card all 12 ports, i need to conect 24 ports for calls and 8 ports for...

We are running CUCM 10.5.2.11900-3 and have a request to update all of the second lines on our phones.  The catch, is that the phones with entries already there, need to keep them.  We want to skip those phones.  If I use a template, it overwrites th...

Hello, my customer has three clusters, APAC-EMEA-NA. We are in the process of upgrading all three to 10.5 . So far only NA is on 10.5.2, EMEA and APAC are still on 8.5, also all three have different domain names.  I need to rebuilt the EMCC between t...

Dear ALl , i am asking if there is a service or somthing make me detect the employee's attendance , note : some employees have DX80  .     is there any kind of configuration , service , application   , i can use to detect if the attendance of the em...

how do i create alerts for monitoring the disk usage on the UCCX server in real time monitoring tool 9.1? My common partition went 100% and cause the whole UCCX to went down. need to clear the JMX log files to clear the space. my uccx is version 9.0...

How do I tell how many concurrent calls/conferences can be taking place at one time?  Due to the overcomplicated configuration of this site (17 sites, all with individual DP, CSS, profiles, MRGLs, etc.) I am having trouble figuring it out. I have rev...

Hi, We are trying to upgrade jabber client to 11.1.0, during pilot phase noticed directory search is not working. Is there any parameters to be checked in xml, my old xml is working fine. Also user photo tagged in AD is not visible.  Any solution fo...

I have fallowed this link in order to reset OS Admin password of CCUm version 8.6 with no luck: https://supportforums.cisco.com/document/60721/cucm-operating-system-administrator-password-recovery Is there any other way ?  Thanks, 

We have a group of users that needed to collaborate with an external client with WebEx connect and now we are deploying CUPS internally for all users with external federation.  The problem is that WebEx connect users can't be deleted and thus I can n...