CUCM 8.6 on ESXi 4.1

[mahbubul karim]

Hi Guys,

I was wondering if you can help me. This is my scenario, I'm using the follwoing kit -

- IBM system x3755 (4 x Dual- Core AMD Opteron 82220 SE) with 32 GB memory

- VMWare ESXi 4.1

- Trying to install CUCM 8.6

I am getting 'Hardware you are using is not supported' and 'Install exited abnormally' error. Is there anyhting I am doing wrong ?

Any help/advise will be apprecited.

Thanks

Karim

[George Thomas]

As far as I know CUCM is not supported with an AMD processor, only Intel.

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[mahbubul karim]

no !!!!!!!  :-(   
No workaround available ?

[George Thomas]

Know for a fact it's not TAC supported, if this is going into production; I wouldn't work around it.

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[mahbubul karim]

No, It's not going into Production, Just for personal use, so TAC isn't an issue. Any help would be appreciated.

[ronpatel]

As said by George.

AMD Is not supported CPU for Cisco CUCM 8.6 installation.

http://docwiki.cisco.com/wiki/Specification-Based_Hardware_Support

You should have following CPU familty to pass the hardware check.

• Intel Xeon 5600 family with minimum physical core speed of 2.53 GHz

or

• Intel Xeon 7500 family with minimum physical core speed of 2.53 GHz

Regards

Ronak Patel

Cisco Systems

[rpmcgurn1234]

Sorry this is so late.  Since the system is not going into production, yes, there is a workaround.  Firstly, install the CUCM to an intel based system.  I have a Sunfire AMD Opteron based server.  I created the vm on a Mac Pro running VMware fusion, then moved it over to the ESX box.  Since the Mac Pro has intel hardware it installed with no issues.

As far as getting the IP Media Voice Streaming service to start, there are ways, best to just google them.  Bottom line, yes it IS possible, but completely unsupported.  I have a similar system fully functional on an Opteron based VM in ESX 4.1.