Hello Community, I have my Prime Collaboration Assurance in version 12.1 with permanent licenses (assurance) and other free licenses (analytics and contact center assurance) that have not yet expired due to being a new installation.I was taking advan...
Hello COmmunity, On Cisco Finesse, I have a header (0800-11XXX) in which the public calls and the availability is 15 ports used from E1 in a GW-B, trigger 8400. I have another header (315-4XXX) trigger 8300 that when the public mark annex 1900 is tra...
Hello Community,I have the following drawback.I wanted to switch my CTI port and shut down my UCCX subscriber server and when I started it, it showed me the message "to begin testing the media before installation press ok. choose Skip to skip the med...
Hello Cisco Community,I have users in my corporate directory with and without extension. It is complicated for my end-user to locate who he is looking for since he can see an immense list of users and I want him to only display the list of users with...
Hello Cisco Community.I have the following current problem, I have jabber users running with free permissions for each one from LDAP and integrated with CUCM. We are deploying new jabber users with certain host permissions from the LDAP, but when the...
Hello,If you validate that in rmcm that you only have the check to the device that the agent is using, in case you have additional cisoc jabber for example.
Hello, I understood that the agent is in the ready state but in the team report, the agent is in conversation?It seemed to me that you commented that you close the session of cisco finesse to change a state, validate by performing F5 for your browser...
Grateful, I will do it. Do you have a guide to understanding the syntax or nomenclature of the bold highlights? (&(objectclass=user)(telephonenumber=*)(!(objectclass=Computer))(!(UserAccountControl:1.2.840.113556.1.4.803:=2)))
Hello, I did tests with my client days ago and we have had an improvement applying this filter and we have users with an annex; I have my case resolved. Regards,
