Hi Cisco Team,
Our Customer in indonesia have cisco devices installed in Singapore Site. Those devices using 8x5 nbd smartnet. Our question are:
1. If there is hardware failure the RMA part will be deliver dorect to singapore or to indonesia first?
2...
we want to do a renewal support of virtual cisco prime 3.4. but the serial number that appears on the UDI is not readable on the CCW-R. did we make a mistake in looking for the serial number to be renewed? or what do we need for the renewal of Virtu...
Hi Guys, at the beginning we made a purchase of EPNM v2 with SKU EPNM-2.1-K9 / R-CISCO-2-EPNM-K9, on its current journey we have upgraded the version to 5.1.3.1 . now we want to renew the support but when checking ini CCWR with old serial Number, the...
Hi Balaji,
so what do you do regarding the case of purchasing in the USA and installation in India?
is it possible to register devices in other country but the Purchase from others country? (still in the same company)
example : we pruchased the devic...
Hi Leo,
Thanks for info..my concern is, our customer based is in indonesia, but they have sites in singapore. If there is hardware failure in singapore, where the rma parts will be deliver? To indonesia or singapore?
So we need to register the devices address in singapore, so if sometime hardware failure happened the rma part will deliver to singapore..is it correct? And is there cisco RMA depot in singapore too? So every hardware rma will sent from singapore dep...
hi
to upgrade to version 3.7 does it require active support? how to check which cisco prime we have has active support? because checking by serial number that appears in the GUI/Sh inventory is invalid
hi
to upgrade to version 3.7 does it require active support? how to check which cisco prime we have has active support? because checking by serial number that appears in the GUI/Sh inventory is invalid
