No problem at all, it would appear the global internet outage that occurred 2 days ago may have had something to do with it as well. Appreciate your time in responding.

Thank you so much for this. really appreciate your time.

+1 for observation on my part, i read 5th at a glance. doh. Thank you for clarifying. I need to work for a week off one of these, is that unrealistic?

thanks, i noticed a planned maintenance window was announced at the log in window but missed it initially.

Although this worked for me this morning, I tore down one of my sandbox environments and tried to spin up another but nothing is returned anymore. very odd.