HIMy customer has Cisco Contact Center 12.5 traditional Enhanced licenses, and they need to add 7 new agents, my question is If we order the new agents licenses as Flex Standard Lic "A-FLEX-CC" is it ok to add these licenses to theExisting system or ...
HiI've recently bought a Cisco UCS C22 Server M3 SFF and by wrong the order has issued as spare part not normal part, so we have received all the order as separate items not consolidated in the server as normal.The problem now, that I have raid contr...
HiWe have customer has a Tele-sales team that dial clients to offer new products and they need to record outbound calls from Agents to Clients, by the way, each agent have a sheet contains names and numbers and only phone no PC.I'm...
Thank you Nithin for your answer, So the new CCX Flex subscription licenses will be converted to traditional licenses to work with the existing system like what happen in FLEX 3 On-premises CUCM Subscription But to get the PAK key for new CCX Flex su...
Hi AlkiviadisThe scenario that we need is:Spark room kit will be registered on the cloud to make outside Video conferences and also registered on the Local BE6000 to be available for internal calls for internal Video conferences.The BOM will be CS-KI...
