Hi,While troubleshooting some issues, I noticed our Webex clients, registering using MRA through clustered Expressway E and Expressway C, are sending Register messages every two minutes. This may be normal, but this is creating an end point registere...

Hi,I have CER deployed with two servers in a Server Group. I have setup DRS and have noticed only CER #1 shows up in the backup history. I thought I read somewhere that CER's DRS will backup both servers (like in a CUCM cluster).I have noticed that a...

Hi,If I wanted to upgrade from one major release to another (for example, 11.5 to 12.5) my process has been to upgrade Unity, CCX, CER, etc. all before upgrading Call Manager.Picking on Unity, I cannot find any specific documents that say "Unity must...

Hi, I have exhausted my search resources and am trying to determine I can use CLI SQL or AXL to modify the email addresses (recipients) in RTMT's alert actions. Does anyone know if this is possible and, if so, what should be referenced? Thank you    

Hi,I am reading about Cisco Unity traces and may need a little help with this. The operator mailbox is receiving messages. I want to trace how a call is being routed to this mailbox. I know if a caller into Unity reaches the Opening Greeting and that...