Maybe this will help...
Microsoft Office/Outlook can only integrate with one messaging application. Messaging applications integrate with Office by updating the DefaultIMApp registry key. Jabber updates/checks this registry key at install and whe...
As of IMP 11.5.1 SU2, there is a CLI command for cleaning up the roster.utils rosters delete —This command deletes all invalid watchers and invalid contacts that are present in the cluster.Reference:https://www.cisco.com/c/en/us/td/docs/voice_ip_comm...
I just picked up a service request with these same symptoms today. I have not diagnosed the cause of the problem yet. You are not the only one experiencing this symptom. I suggest opening a TAC service request and sending them a copy of the Jabber...