the CIPC can receive call or missed call with + sign, but when hit dial from missed call list, it can not recognize + sign, e.g, the missed call is +1 212 222 2222, when hit dial, shown on CIPC, only 1 212 222 2222, so call failed, it is same behavio...

agent are in ready state, outside caller can reach the queue, and all calls stay in the queue, but not being transfer to agent.restart the CRS Engine solve the problem, but who can provide some sense why this happen?thanks

does CME support + sign? or E.164 dial plan? who has some doc to share?thanks

who could provide some example to monitor the MGCP protocol, like useIP sla xx tcp-connect blah blahor some example regarding how to setup UDP or ICMP jitterthanks in advance

Hello Guru,after MGCP fallback to SRST, what is the timer the SRST router back to CUCM? immediately? or some delay?if it is immediately and if WAN link flaps, will the T1 D channel flap as well?