I have configured several Cisco ATA192s using Webex and have an issue with remote access. Onsite I have configured all the necessary settings to allow remote access. In order to do so, the utility makes you change the device "admin" login. After d...
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I've went through the available documentation of the new Cisco Table Microphone Pro but I could not find if the microphone UTP/LAN cable can be connected to the same LAN of the Room codec or if it needs to be connected to the private LAN of the codec...
I have 2 Cisco 8811 phones that have been migrated to Webex Calling from CUCM. They have been active and working with Webex Calling for several months. No changes have been made in Control Hub and users have been working normally. Now all of a sudden...
Hello! I have Cisco Desk (Not Pro) with version RoomOS 11.13, I tried to change the Platform to Microsoft Teams, but after checking computability it seems that cisco support most of webex devices except Cisco Desk. Is there anyway or news when cisc...
Hi , Good Day. Is there any configuration backup on the Control hub. Something like you can revert the change on the dial-plan , user/agent information , hunt group setting to a previous stage (maybe 2 week ago). This is to avoid there is a misconf...
Can I create themes with different colors on different devices?ex: desktop for light theme and mobile for dark theme
We have been observing this error since few weeks now, when the room device joins a Webex Meeting which has the Slido app opened by the meeting Host, on the Room Device OSD we do not see the Slido Q&A/Polls but have this error message displayed "Some...
I'm having a issue with getting my activation code to work with my desk phone. When I click continue after entering my code, I get this message (Verify Your Internet Connection). Currently my team is trying to get webex calling working and want to us...
Start your journey with Cisco devices for Microsoft Teams Rooms with our comprehensive guide for facility managers, IT admins, and decision-makers during the crucial planning stage of your MTR deployment. How can this benefit you? Optimized Deploy...
In the RoomOS settings you can disable the Webex Assistant: "User Interface Assistant Mode = Off"But if you then go on the codec/navigator in the settings page as user you can override this setting and enable the Assistant again.Is there another sett...
Hello,we use a Webex Board Pro and the PTZ4K as second camera for PresenterTrack. It all works fine but the image of the PTZ4K cannot be mirrored. Nothing is readable over the PTZ4K. Has anyone the same problem?Thanks
HiWe've had a request from the business if its possible to turn off the sound effect when volume goes up or down via the touch 10 controller on Cisco codecs. I have tried turning off all the sound effect or key tone options within the settings, but t...
Can any one help me to fix the camera Quad TTC8-10, getting blurry image. - Tried Reboot Camera, Tried Reboot WebEx Device, Tried Reset Camera but unable to get the original view its all blurry image
Hello guys,I installed Cisco room kit EQ, but it's shows Amplifier detection error how to solve this issue,Attached error message and Connection diagram
Can Cisco Board Pro or Board Pro G2 use the HDMI output just to screen mirroring into MTR Mode (with or Without Control HUB Registration) ?
