Cisco room kit EQ Amplifier Detection error

[Zorigo]

Hello guys,

I installed Cisco room kit EQ, but it's shows Amplifier detection error how to solve this issue,

Attached error message and Connection diagram

[Ashish Patel]

Hi

Can you confirm where you received this unit from?

It is running the latest OS and is it Cloud registered or on premise?

If you issue this xStatus command via SSH or otherwise what is the output . For example, mine is saying

xStatus SystemUnit ProductPlatform

*s SystemUnit ProductPlatform: "Room Kit EQ"

Thanks

ashish

[Zorigo]

Hello Ashish,

I checked ProductPlatform, it seems Room Kit EQX

[Wayne DeNardi]

If you're using an EQX, then you need to refer to the EQX wiring diagram: room-kit-eqx-wiring-diagram.pdf (cisco.com)