cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
614
Views
0
Helpful
6
Replies

Catalyst 9124 Stuck on EWC-AP in Recovery Mode

H&M
Level 1
Level 1

Hello All,

I was trying to convert my cisco c9124axi to ewc, I  use the commands

ap-type ewc-ap tftp://x.x.x.x/ap1g6a tftp://x..x.x/C9800-AP-iosxe-wlc.bin

After reboot I got the error 

EWC-AP in Recovery Mode......
Please use 'archive download-sw' to upgrade AP and Controller image.
Please use 'show flexconnect ewc-ap launch-log' to check EWC-AP launch log.

This prompt keeps coming and doesn´t let me do anything,

I don´t know how to solve this issue can someone guide me on any solution?

Thanks!

HM_0-1705177417114.pngHM_1-1705177434623.png

 

6 Replies 6

balaji.bandi
Hall of Fame
Hall of Fame

i would suggest try some OLD version and check : (Hope you Trying IOS XE 17.13.X ?

Try 17.9.4a and let us know.

check below thread also help you :

https://community.cisco.com/t5/wireless/can-c9124axi-row-act-as-ewc/td-p/4764005

recovery :

https://0x2142.com/how-to-convert-catalyst-9100-ap-to-embedded-wlc/

BB

***** Rate All Helpful Responses *****

How to Ask The Cisco Community for Help

marce1000
VIP
VIP

 

                - FYI :  https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvy82493
           - What's the content of the AP launch log (according to instructions mentioned)

 M.



-- ' 'Good body every evening' ' this sentence was once spotted on a logo at the entrance of a Weight Watchers Club !

H&M
Level 1
Level 1

Hello all thaks for your response but for some reason I can't exit the prompt 

EWC-AP in Recovery Mode......
Please use 'archive download-sw' to upgrade AP and Controller image.
Please use 'show flexconnect ewc-ap launch-log' to check EWC-AP launch log.

I don't know if someone knows how to go back to the # to get the AP launch  log or to recover the controller image.

 

 - FYI : https://www.cisco.com/c/en/us/support/docs/wireless/catalyst-9120axi-access-point/217537-repairing-c9120-c9115-access-points-from.html#anc4

 M.



-- ' 'Good body every evening' ' this sentence was once spotted on a logo at the entrance of a Weight Watchers Club !

Hello marce1000,

Searching for the Access Point Manufacture Image I don´t find any image for C9124AXI access point.HM_0-1705526504103.png

 

Have you tried any other versions? I've been wrestling with the same problem on 17.11.1 and got it to work by installing 17.10.1 via the archive download-sw command. See link below.

https://software.cisco.com/download/home/286326654/type/286323077/release/17.10.1

 

Review Cisco Networking for a $25 gift card