cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
6200
Views
5
Helpful
7
Replies

Reassociation received from mobile on BSSID denied for non-optimized neighbor

piotrPaszk
Level 1
Level 1

Hello,

 

I am using WLC 5508 8.3.133 and ipad as a client. I am trying to fix the roaming issue.

Ap which gives me trouble is 3702i

Client debug gives me this. Can someone explain it, please what is a reason for this error ?

 

 

apfMsConnTask_5: Aug 24 14:15:59.965: [PA] 94:e9:6a:5c:13:f4 Processing assoc-req station:94:e9:6a:5c:13:f4 AP:e4:aa:5d:b0:36:c0-01 ssid : Lifecare thread:1a753368
*apfMsConnTask_5: Aug 24 14:15:59.965: [PA] 94:e9:6a:5c:13:f4 Station:  94:E9:6A:5C:13:F4  trying to join WLAN with RSSI -47. Checking for XOR roam conditions on AP:  E4:AA:5D:B0:36:C0  Slot: 1
*apfMsConnTask_5: Aug 24 14:15:59.965: [PA] 94:e9:6a:5c:13:f4 Station:  94:E9:6A:5C:13:F4  is associating to AP  E4:AA:5D:B0:36:C0  which is not XOR roam capable
*apfMsConnTask_5: Aug 24 14:15:59.966: [PA] 94:e9:6a:5c:13:f4 Reassociation received from mobile on BSSID e4:aa:5d:b0:36:c0 AP SOL-B1E2-C-AP14 denied for non-optimized neighbor
*apfMsConnTask_5: Aug 24 14:15:59.966: [PA] 94:e9:6a:5c:13:f4 Sending assoc-resp with status 204 station:94:e9:6a:5c:13:f4 AP:dc:a5:f4:65:d8:10-01 on apVapId 5
*apfMsConnTask_5: Aug 24 14:15:59.966: [PA] 94:e9:6a:5c:13:f4 Including FT Mobility Domain IE (length 5) in reassociation assoc Resp to mobile
*apfMsConnTask_5: Aug 24 14:15:59.966: [PA] 94:e9:6a:5c:13:f4 Sending Assoc Response (status: '204') to station on AP SOL-B1E2-C-AP14 on BSSID e4:aa:5d:b0:36:cb ApVapId 5 Slot 1, mobility role 1
*apfOpenDtlSocket: Aug 24 14:15:59.967: [PA] 94:e9:6a:5c:13:f4 Recevied management frame ACTION              on BSSID e4:aa:5d:b0:36:c0 destination addr e4:aa:5d:b0:36:cb
*apfMsConnTask_5: Aug 24 14:15:59.967: [PA] 94:e9:6a:5c:13:f4 Got action frame from this client.
*osapiBsnTimer: Aug 24 14:16:19.874: [PA] 94:e9:6a:5c:13:f4 FT request timer expired, send msg to delete this preauth(bssid:e4:aa:5d:b0:36:cb)
*apfReceiveTask: Aug 24 14:16:19.874: [PA] 94:e9:6a:5c:13:f4 Removing TGr reauth entry for AP e4:aa:5d:b0:36:cb

1 Accepted Solution

Accepted Solutions

Sandeep Choudhary
VIP Alumni
VIP Alumni

Hi,

Check if you alredy enable 802.11k or not ? If yes then  you need to Disable it.

where you will find:

Step 1 Click WLANs.

Step 2 Choose WLAN ID > Edit page.

Step 3 Click Advanced tab.

 

Regards

Dont forget to rate helpful posts

View solution in original post

7 Replies 7

Sandeep Choudhary
VIP Alumni
VIP Alumni

Hi,

Check if you alredy enable 802.11k or not ? If yes then  you need to Disable it.

where you will find:

Step 1 Click WLANs.

Step 2 Choose WLAN ID > Edit page.

Step 3 Click Advanced tab.

 

Regards

Dont forget to rate helpful posts

Hello Sandeep,

 

I see the same messages for 2802i APs. Why did you suggest to disable 802.11k? I get that this is a workaround for this particular problem. But don't we need 802.11k for FT Roaming?

or does that imply 802.11k is not working properly without 802.11v enabled as cisco ask us to keep it disabled?

 

May 26 10:10:19.589*apfMsConnTask_5Client roamed to AP/BSSID BSSID 28:ac:9e:ef:10:80 AP ap-otm127-309-01 denied for non-optimized neighbor\parReassociation received from mobile on BSSID 28:ac:9e:ef:10:80 AP ap-otm127-309-01 denied for non-optimized neighbor\par
May 26 10:10:19.589*apfMsConnTask_5Client roamed to AP/BSSID BSSID 28:ac:9e:ef:10:80 AP ap-otm127-309-01 denied for non-optimized neighbor\parSending assoc-resp with status 204 station:e4:70:b8:6a:c7:50 AP:28:ac:9e:ef:10:80-01 on apVapId 2\par
May 26 10:10:19.589*apfMsConnTask_5__unknown__VHT Operation IE: width 40/0 ch 112 freq0 0 freq1 0 msc0 0x3f msc1 0x3f\par
May 26 10:10:19.589*apfMsConnTask_5__unknown__Sending Assoc Response (status: '204') to station on AP ap-otm127-309-01 on BSSID 28:ac:9e:ef:10:8e ApVapId 2 Slot 1, mobility role 1\par
May 26 10:10:19.622*apfOpenDtlSocket__unknown__Received management frame ASSOCIATION REQUEST on BSSID 28:ac:9e:ef:10:8e destination addr 28:ac:9e:ef:10:8e\par
May 26 10:10:19.622*apfMsConnTask_5__unknown__Processing assoc-req station:e4:70:b8:6a:c7:50 AP:28:ac:9e:ef:10:80-01 ssid : uva thread:20b5a420\par
May 26 10:10:19.622*apfMsConnTask_5__unknown__Station: E4:70:B8:6A:C7:50 11v BSS Transition not enabled on the AP 28:AC:9E:EF:10:80 \par

 

Its a bug: https://bst.cloudapps.cisco.com/bugsearch/bug/CSCui93460/?rfs=iqvred

 

Why did you suggest to disable 802.11k? I get that this is a workaround for this particular problem. But don't we need 802.11k for FT Roaming? 

Yes we need it for romaing but many old or new client doent support it.

 

Regards

Dont forget to rate helpful posts

 

 

On the controller logs, I see "Reassociation received from mobile on BSSID 28:ac:9e:ef:10:80 AP ap-otm127-309-01 denied for non-optimized neighbor\par". Does it mean that the client is denied roaming by the AP which is currently connected to 28:ac:9e:ef:10:80 which leads to disconnection?

On the AP logs, I see

07:50:33.3501] [1590479433:350180] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] < wifi1> [U:W] ARP_QUERY : Sender 145.109.88.84 TargIp 145.109.88.1
May 26 07:50:33 kernel: [*05/26/2020 07:50:33.3502] [1590479433:350225] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <apr1v1> [U:C] ARP_QUERY : Sender 145.109.88.84 TargIp 145.109.88.1
May 26 07:50:33 kernel: [*05/26/2020 07:50:33.3502] [1590479433:350272] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <apr1v1> [U:C] ARP_QUERY : Sender 145.109.88.84 TargIp 145.109.88.1
May 26 07:50:33 kernel: [*05/26/2020 07:50:33.3503] [1590479433:350300] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <wired0> [U:E] ARP_QUERY : Sender 145.109.88.84 TargIp 145.109.88.1
May 26 07:50:33 kernel: [*05/26/2020 07:50:33.3509] [1590479433:350967] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <wired0> [D:E] ARP_REPLY : Sender 145.109.88.1 HwAddr 00:09:0f:09:01:1c
May 26 07:50:33 kernel: [*05/26/2020 07:50:33.3510] [1590479433:350995] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <wired0> [D:C] ARP_REPLY : Sender 145.109.88.1 HwAddr 00:09:0f:09:01:1c
May 26 07:50:33 kernel: [*05/26/2020 07:50:33.3510] [1590479433:351020] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <wired0> [D:C] ARP_REPLY : Sender 145.109.88.1 HwAddr 00:09:0f:09:01:1c
May 26 07:50:33 kernel: [*05/26/2020 07:50:33.3510] [1590479433:351058] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <apr1v1> [D:W] ARP_REPLY : Sender 145.109.88.1 HwAddr 00:09:0f:09:01:1c
May 26 07:50:36 kernel: [*05/26/2020 07:50:36.0494] [1590479436: 49475] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] < wifi1> [U:W] DNS QUERY : id 31348 opcode 0
May 26 07:50:36 kernel: [*05/26/2020 07:50:36.0495] [1590479436: 49556] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <wired0> [U:E] DNS QUERY : id 31348 opcode 0
May 26 07:50:36 kernel: [*05/26/2020 07:50:36.0695] [1590479436: 69573] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <wired0> [D:E] DNS REPLY : id 31348 opcode 0
May 26 07:50:36 kernel: [*05/26/2020 07:50:36.0696] [1590479436: 69654] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <apr1v1> [D:W] DNS REPLY : id 31348 opcode 0
May 26 07:50:36 kernel: [*05/26/2020 07:50:36.0773] [1590479436: 77307] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] < wifi1> [U:W] DNS QUERY : id 42998 opcode 0
May 26 07:50:36 kernel: [*05/26/2020 07:50:36.0773] [1590479436: 77356] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <wired0> [U:E] DNS QUERY : id 42998 opcode 0
May 26 07:50:36 kernel: [*05/26/2020 07:50:36.0973] [1590479436: 97347] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <wired0> [D:E] DNS REPLY : id 42998 opcode 0
May 26 07:50:36 kernel: [*05/26/2020 07:50:36.0974] [1590479436: 97407] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <apr1v1> [D:W] DNS REPLY : id 42998 opcode 0
May 26 07:50:36 kernel: [*05/26/2020 07:50:36.1044] [1590479436:104440] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] < wifi1> [U:W] DNS QUERY : id 43527 opcode 0
May 26 07:50:36 kernel: [*05/26/2020 07:50:36.1044] [1590479436:104486] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <wired0> [U:E] DNS QUERY : id 43527 opcode 0
May 26 07:50:36 kernel: [*05/26/2020 07:50:36.1063] [1590479436:106369] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <wired0> [D:E] DNS REPLY : id 43527 opcode 0
May 26 07:50:36 kernel: [*05/26/2020 07:50:36.1064] [1590479436:106428] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <apr1v1> [D:W] DNS REPLY : id 43527 opcode 0
May 26 07:50:36 kernel: [*05/26/2020 07:50:36.1140] [1590479436:114088] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] < wifi1> [U:W] DNS QUERY : id 61479 opcode 0
May 26 07:50:36 kernel: [*05/26/2020 07:50:36.1141] [1590479436:114126] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <wired0> [U:E] DNS QUERY : id 61479 opcode 0
May 26 07:50:36 kernel: [*05/26/2020 07:50:36.1161] [1590479436:116099] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <wired0> [D:E] DNS REPLY : id 61479 opcode 0
May 26 07:50:36 kernel: [*05/26/2020 07:50:36.1161] [1590479436:116150] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <apr1v1> [D:W] DNS REPLY : id 61479 opcode 0
May 26 07:50:36 kernel: [*05/26/2020 07:50:36.1229] [1590479436:122909] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] < wifi1> [U:W] DNS QUERY : id 28656 opcode 0
May 26 07:50:36 kernel: [*05/26/2020 07:50:36.1229] [1590479436:122944] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <wired0> [U:E] DNS QUERY : id 28656 opcode 0
May 26 07:50:36 kernel: [*05/26/2020 07:50:36.1245] [1590479436:124511] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <wired0> [D:E] DNS REPLY : id 28656 opcode 0
May 26 07:50:36 kernel: [*05/26/2020 07:50:36.1245] [1590479436:124553] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <apr1v1> [D:W] DNS REPLY : id 28656 opcode 0
May 26 07:50:36 kernel: [*05/26/2020 07:50:36.1322] [1590479436:132269] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] < wifi1> [U:W] DNS QUERY : id 65145 opcode 0
May 26 07:50:36 kernel: [*05/26/2020 07:50:36.1323] [1590479436:132307] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <wired0> [U:E] DNS QUERY : id 65145 opcode 0
May 26 07:50:36 kernel: [*05/26/2020 07:50:36.1339] [1590479436:133940] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <wired0> [D:E] DNS REPLY : id 65145 opcode 0
May 26 07:50:36 kernel: [*05/26/2020 07:50:36.1339] [1590479436:133986] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <apr1v1> [D:W] DNS REPLY : id 65145 opcode 0
May 26 07:50:39 kernel: [*05/26/2020 07:50:39.4399] [1590479439:439916] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] < wifi1> [U:W] DNS QUERY : id 64908 opcode 0
May 26 07:50:39 kernel: [*05/26/2020 07:50:39.4399] [1590479439:439979] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <wired0> [U:E] DNS QUERY : id 64908 opcode 0
May 26 07:50:39 kernel: [*05/26/2020 07:50:39.4416] [1590479439:441637] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <wired0> [D:E] DNS REPLY : id 64908 opcode 0
May 26 07:50:39 kernel: [*05/26/2020 07:50:39.4417] [1590479439:441698] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <apr1v1> [D:W] DNS REPLY : id 64908 opcode 0
May 26 07:50:58 kernel: [*05/26/2020 07:50:58.7598] [1590479458:759849] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <wired0> [D:E] ARP_QUERY : Sender 145.109.88.1 TargIp 145.109.88.84
May 26 07:50:58 kernel: [*05/26/2020 07:50:58.7598] [1590479458:759882] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <wired0> [D:C] ARP_QUERY : Sender 145.109.88.1 TargIp 145.109.88.84
May 26 07:50:58 kernel: [*05/26/2020 07:50:58.7599] [1590479458:759913] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <wired0> [D:C] ARP_QUERY : Sender 145.109.88.1 TargIp 145.109.88.84
May 26 07:50:58 kernel: [*05/26/2020 07:50:58.7599] [1590479458:759957] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <apr1v1> [D:W] ARP_QUERY : Sender 145.109.88.1 TargIp 145.109.88.84
May 26 07:50:58 kernel: [*05/26/2020 07:50:58.7639] [1590479458:763947] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] < wifi1> [U:W] ARP_REPLY : Sender 145.109.88.84 HwAddr e4:70:b8:6a:c7:50
May 26 07:50:58 kernel: [*05/26/2020 07:50:58.7639] [1590479458:763986] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <apr1v1> [U:C] ARP_REPLY : Sender 145.109.88.84 HwAddr e4:70:b8:6a:c7:50
May 26 07:50:58 kernel: [*05/26/2020 07:50:58.7640] [1590479458:764039] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <apr1v1> [U:C] ARP_REPLY : Sender 145.109.88.84 HwAddr e4:70:b8:6a:c7:50
May 26 07:50:58 kernel: [*05/26/2020 07:50:58.7640] [1590479458:764063] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <wired0> [U:E] ARP_REPLY : Sender 145.109.88.84 HwAddr e4:70:b8:6a:c7:50
May 26 07:51:38 kernel: [*05/26/2020 07:51:37.9992] [1590479497:999270] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] < wifi1> [U:W] ARP_QUERY : Sender 145.109.88.84 TargIp 145.109.88.1
May 26 07:51:38 kernel: [*05/26/2020 07:51:37.9993] [1590479497:999310] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <apr1v1> [U:C] ARP_QUERY : Sender 145.109.88.84 TargIp 145.109.88.1
May 26 07:51:38 kernel: [*05/26/2020 07:51:37.9993] [1590479497:999355] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <apr1v1> [U:C] ARP_QUERY : Sender 145.109.88.84 TargIp 145.109.88.1
May 26 07:51:38 kernel: [*05/26/2020 07:51:37.9993] [1590479497:999384] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <wired0> [U:E] ARP_QUERY : Sender 145.109.88.84 TargIp 145.109.88.1
May 26 07:51:38 kernel: [*05/26/2020 07:51:38.0000] [1590479498: 11] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <wired0> [D:E] ARP_REPLY : Sender 145.109.88.1 HwAddr 00:09:0f:09:01:1c
May 26 07:51:38 kernel: [*05/26/2020 07:51:38.0000] [1590479498: 38] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <wired0> [D:C] ARP_REPLY : Sender 145.109.88.1 HwAddr 00:09:0f:09:01:1c
May 26 07:51:38 kernel: [*05/26/2020 07:51:38.0000] [1590479498: 63] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <wired0> [D:C] ARP_REPLY : Sender 145.109.88.1 HwAddr 00:09:0f:09:01:1c
May 26 07:51:38 kernel: [*05/26/2020 07:51:38.0001] [1590479498: 100] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <apr1v1> [D:W] ARP_REPLY : Sender 145.109.88.1 HwAddr 00:09:0f:09:01:1c
May 26 07:51:38 kernel: [*05/26/2020 07:51:38.0444] [1590479498: 44468] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] < wifi1> [U:W] DNS QUERY : id 58895 opcode 0
May 26 07:51:38 kernel: [*05/26/2020 07:51:38.0445] [1590479498: 44524] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <wired0> [U:E] DNS QUERY : id 58895 opcode 0
May 26 07:51:38 kernel: [*05/26/2020 07:51:38.0461] [1590479498: 46140] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <wired0> [D:E] DNS REPLY : id 58895 opcode 0
May 26 07:51:38 kernel: [*05/26/2020 07:51:38.0462] [1590479498: 46199] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <apr1v1> [D:W] DNS REPLY : id 58895 opcode 0
May 26 07:51:43 kernel: [*05/26/2020 07:51:43.1805] [1590479503:180528] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <wired0> [D:E] ARP_QUERY : Sender 145.109.88.1 TargIp 145.109.88.84
May 26 07:51:43 kernel: [*05/26/2020 07:51:43.1805] [1590479503:180564] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <wired0> [D:C] ARP_QUERY : Sender 145.109.88.1 TargIp 145.109.88.84
May 26 07:51:43 kernel: [*05/26/2020 07:51:43.1806] [1590479503:180593] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <wired0> [D:C] ARP_QUERY : Sender 145.109.88.1 TargIp 145.109.88.84
May 26 07:51:43 kernel: [*05/26/2020 07:51:43.1806] [1590479503:180636] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <apr1v1> [D:W] ARP_QUERY : Sender 145.109.88.1 TargIp 145.109.88.84
May 26 07:51:43 kernel: [*05/26/2020 07:51:43.1847] [1590479503:184745] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] < wifi1> [U:W] ARP_REPLY : Sender 145.109.88.84 HwAddr e4:70:b8:6a:c7:50
May 26 07:51:43 kernel: [*05/26/2020 07:51:43.1847] [1590479503:184781] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <apr1v1> [U:C] ARP_REPLY : Sender 145.109.88.84 HwAddr e4:70:b8:6a:c7:50
May 26 07:51:43 kernel: [*05/26/2020 07:51:43.1848] [1590479503:184826] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <apr1v1> [U:C] ARP_REPLY : Sender 145.109.88.84 HwAddr e4:70:b8:6a:c7:50
May 26 07:51:43 kernel: [*05/26/2020 07:51:43.1848] [1590479503:184849] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <wired0> [U:E] ARP_REPLY : Sender 145.109.88.84 HwAddr e4:70:b8:6a:c7:50
May 26 07:51:53 kernel: [*05/26/2020 07:51:53.8696] [1590479513:869672] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] < wifi1> [U:W] DNS QUERY : id 42850 opcode 0
May 26 07:51:53 kernel: [*05/26/2020 07:51:53.8697] [1590479513:869748] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <wired0> [U:E] DNS QUERY : id 42850 opcode 0
May 26 07:51:53 kernel: [*05/26/2020 07:51:53.8715] [1590479513:871541] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <wired0> [D:E] DNS REPLY : id 42850 opcode 0
May 26 07:51:53 kernel: [*05/26/2020 07:51:53.8716] [1590479513:871610] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <apr1v1> [D:W] DNS REPLY : id 42850 opcode 0
May 26 07:52:03 kernel: [*05/26/2020 07:52:03.7742] [1590479523:774265] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] < wifi1> [U:W] DNS QUERY : id 30036 opcode 0
May 26 07:52:03 kernel: [*05/26/2020 07:52:03.7743] [1590479523:774340] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <wired0> [U:E] DNS QUERY : id 30036 opcode 0
May 26 07:52:03 kernel: [*05/26/2020 07:52:03.7759] [1590479523:775980] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <wired0> [D:E] DNS REPLY : id 30036 opcode 0
May 26 07:52:03 kernel: [*05/26/2020 07:52:03.7760] [1590479523:776051] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <apr1v1> [D:W] DNS REPLY : id 30036 opcode 0
May 26 07:52:03 kernel: [*05/26/2020 07:52:03.8486] [1590479523:848650] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] < wifi1> [U:W] DNS QUERY : id 22553 opcode 0
May 26 07:52:03 kernel: [*05/26/2020 07:52:03.8491] [1590479523:849096] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <wired0> [U:E] DNS QUERY : id 22553 opcode 0
May 26 07:52:03 kernel: [*05/26/2020 07:52:03.8507] [1590479523:850697] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <wired0> [D:E] DNS REPLY : id 22553 opcode 0
May 26 07:52:03 kernel: [*05/26/2020 07:52:03.8539] [1590479523:853908] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <apr1v1> [D:W] DNS REPLY : id 22553 opcode 0
May 26 07:52:03 kernel: [*05/26/2020 07:52:03.8602] [1590479523:860275] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] < wifi1> [U:W] DNS QUERY : id 7462 opcode 0
May 26 07:52:03 kernel: [*05/26/2020 07:52:03.8603] [1590479523:860368] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <wired0> [U:E] DNS QUERY : id 7462 opcode 0
May 26 07:52:03 kernel: [*05/26/2020 07:52:03.8619] [1590479523:861953] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <wired0> [D:E] DNS REPLY : id 7462 opcode 0
May 26 07:52:03 kernel: [*05/26/2020 07:52:03.8621] [1590479523:862111] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <apr1v1> [D:W] DNS REPLY : id 7462 opcode 0
May 26 07:52:29 kernel: [*05/26/2020 07:52:29.6010] [1590479549:601073] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] < wifi1> [U:W] ARP_QUERY : Sender 145.109.88.84 TargIp 145.109.88.1
May 26 07:52:29 kernel: [*05/26/2020 07:52:29.6011] [1590479549:601114] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <apr1v1> [U:C] ARP_QUERY : Sender 145.109.88.84 TargIp 145.109.88.1
May 26 07:52:29 kernel: [*05/26/2020 07:52:29.6011] [1590479549:601160] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <apr1v1> [U:C] ARP_QUERY : Sender 145.109.88.84 TargIp 145.109.88.1
May 26 07:52:29 kernel: [*05/26/2020 07:52:29.6011] [1590479549:601188] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <wired0> [U:E] ARP_QUERY : Sender 145.109.88.84 TargIp 145.109.88.1
May 26 07:52:29 kernel: [*05/26/2020 07:52:29.6018] [1590479549:601868] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <wired0> [D:E] ARP_REPLY : Sender 145.109.88.1 HwAddr 00:09:0f:09:01:1c
May 26 07:52:29 kernel: [*05/26/2020 07:52:29.6019] [1590479549:601897] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <wired0> [D:C] ARP_REPLY : Sender 145.109.88.1 HwAddr 00:09:0f:09:01:1c
May 26 07:52:29 kernel: [*05/26/2020 07:52:29.6019] [1590479549:601921] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <wired0> [D:C] ARP_REPLY : Sender 145.109.88.1 HwAddr 00:09:0f:09:01:1c
May 26 07:52:29 kernel: [*05/26/2020 07:52:29.6019] [1590479549:601959] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <apr1v1> [D:W] ARP_REPLY : Sender 145.109.88.1 HwAddr 00:09:0f:09:01:1c
May 26 07:53:06 kernel: [*05/26/2020 07:53:06.1013] [1590479586:101342] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] < wifi1> [U:W] ARP_QUERY : Sender 145.109.88.84 TargIp 145.109.88.1
May 26 07:53:06 kernel: [*05/26/2020 07:53:06.1013] [1590479586:101390] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <apr1v1> [U:C] ARP_QUERY : Sender 145.109.88.84 TargIp 145.109.88.1
May 26 07:53:06 kernel: [*05/26/2020 07:53:06.1014] [1590479586:101441] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <apr1v1> [U:C] ARP_QUERY : Sender 145.109.88.84 TargIp 145.109.88.1
May 26 07:53:06 kernel: [*05/26/2020 07:53:06.1014] [1590479586:101471] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <wired0> [U:E] ARP_QUERY : Sender 145.109.88.84 TargIp 145.109.88.1
May 26 07:53:06 kernel: [*05/26/2020 07:53:06.1021] [1590479586:102098] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <wired0> [D:E] ARP_REPLY : Sender 145.109.88.1 HwAddr 00:09:0f:09:01:1c
May 26 07:53:06 kernel: [*05/26/2020 07:53:06.1021] [1590479586:102128] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <wired0> [D:C] ARP_REPLY : Sender 145.109.88.1 HwAddr 00:09:0f:09:01:1c
May 26 07:53:06 kernel: [*05/26/2020 07:53:06.1021] [1590479586:102153] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <wired0> [D:C] ARP_REPLY : Sender 145.109.88.1 HwAddr 00:09:0f:09:01:1c
May 26 07:53:06 kernel: [*05/26/2020 07:53:06.1021] [1590479586:102191] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <apr1v1> [D:W] ARP_REPLY : Sender 145.109.88.1 HwAddr 00:09:0f:09:01:1c
May 26 07:53:18 kernel: [*05/26/2020 07:53:18.2973] [1590479598:297325] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <wired0> [D:E] ARP_QUERY : Sender 145.109.88.1 TargIp 145.109.88.84
May 26 07:53:18 kernel: [*05/26/2020 07:53:18.2973] [1590479598:297368] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <wired0> [D:C] ARP_QUERY : Sender 145.109.88.1 TargIp 145.109.88.84
May 26 07:53:18 kernel: [*05/26/2020 07:53:18.2974] [1590479598:297401] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <wired0> [D:C] ARP_QUERY : Sender 145.109.88.1 TargIp 145.109.88.84
May 26 07:53:18 kernel: [*05/26/2020 07:53:18.2974] [1590479598:297450] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <apr1v1> [D:W] ARP_QUERY : Sender 145.109.88.1 TargIp 145.109.88.84
May 26 07:53:18 kernel: [*05/26/2020 07:53:18.3015] [1590479598:301531] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] < wifi1> [U:W] ARP_REPLY : Sender 145.109.88.84 HwAddr e4:70:b8:6a:c7:50
May 26 07:53:18 kernel: [*05/26/2020 07:53:18.3015] [1590479598:301568] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <apr1v1> [U:C] ARP_REPLY : Sender 145.109.88.84 HwAddr e4:70:b8:6a:c7:50
May 26 07:53:18 kernel: [*05/26/2020 07:53:18.3016] [1590479598:301616] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <apr1v1> [U:C] ARP_REPLY : Sender 145.109.88.84 HwAddr e4:70:b8:6a:c7:50
May 26 07:53:18 kernel: [*05/26/2020 07:53:18.3016] [1590479598:301639] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <wired0> [U:E] ARP_REPLY : Sender 145.109.88.84 HwAddr e4:70:b8:6a:c7:50
May 26 07:54:16 kernel: [*05/26/2020 07:54:16.1653] [1590479656:165376] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <wired0> [D:E] ARP_QUERY : Sender 145.109.88.1 TargIp 145.109.88.84
May 26 07:54:16 kernel: [*05/26/2020 07:54:16.1654] [1590479656:165415] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <wired0> [D:C] ARP_QUERY : Sender 145.109.88.1 TargIp 145.109.88.84
May 26 07:54:16 kernel: [*05/26/2020 07:54:16.1654] [1590479656:165445] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <wired0> [D:C] ARP_QUERY : Sender 145.109.88.1 TargIp 145.109.88.84
May 26 07:54:16 kernel: [*05/26/2020 07:54:16.1654] [1590479656:165488] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <apr1v1> [D:W] ARP_QUERY : Sender 145.109.88.1 TargIp 145.109.88.84
May 26 07:54:16 kernel: [*05/26/2020 07:54:16.1695] [1590479656:169512] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] < wifi1> [U:W] ARP_REPLY : Sender 145.109.88.84 HwAddr e4:70:b8:6a:c7:50
May 26 07:54:16 kernel: [*05/26/2020 07:54:16.1695] [1590479656:169542] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <apr1v1> [U:C] ARP_REPLY : Sender 145.109.88.84 HwAddr e4:70:b8:6a:c7:50
May 26 07:54:16 kernel: [*05/26/2020 07:54:16.1695] [1590479656:169588] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <apr1v1> [U:C] ARP_REPLY : Sender 145.109.88.84 HwAddr e4:70:b8:6a:c7:50
May 26 07:54:16 kernel: [*05/26/2020 07:54:16.1696] [1590479656:169613] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <wired0> [U:E] ARP_REPLY : Sender 145.109.88.84 HwAddr e4:70:b8:6a:c7:50
May 26 07:54:33 kernel: [*05/26/2020 07:54:33.3226] [1590479673:322633] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] < wifi1> [U:W] ARP_QUERY : Sender 145.109.88.84 TargIp 145.109.88.1
May 26 07:54:33 kernel: [*05/26/2020 07:54:33.3226] [1590479673:322674] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <apr1v1> [U:C] ARP_QUERY : Sender 145.109.88.84 TargIp 145.109.88.1
May 26 07:54:33 kernel: [*05/26/2020 07:54:33.3227] [1590479673:322718] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <apr1v1> [U:C] ARP_QUERY : Sender 145.109.88.84 TargIp 145.109.88.1
May 26 07:54:33 kernel: [*05/26/2020 07:54:33.3227] [1590479673:322746] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <wired0> [U:E] ARP_QUERY : Sender 145.109.88.84 TargIp 145.109.88.1
May 26 07:54:33 kernel: [*05/26/2020 07:54:33.3234] [1590479673:323421] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <wired0> [D:E] ARP_REPLY : Sender 145.109.88.1 HwAddr 00:09:0f:09:01:1c
May 26 07:54:33 kernel: [*05/26/2020 07:54:33.3234] [1590479673:323451] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <wired0> [D:C] ARP_REPLY : Sender 145.109.88.1 HwAddr 00:09:0f:09:01:1c
May 26 07:54:33 kernel: [*05/26/2020 07:54:33.3234] [1590479673:323474] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <wired0> [D:C] ARP_REPLY : Sender 145.109.88.1 HwAddr 00:09:0f:09:01:1c
May 26 07:54:33 kernel: [*05/26/2020 07:54:33.3235] [1590479673:323513] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <apr1v1> [D:W] ARP_REPLY : Sender 145.109.88.1 HwAddr 00:09:0f:09:01:1c
May 26 07:55:08 kernel: [*05/26/2020 07:55:08.4194] [1590479708:419475] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] < wifi1> [U:W] DNS QUERY : id 23093 opcode 0
May 26 07:55:08 kernel: [*05/26/2020 07:55:08.4195] [1590479708:419514] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <wired0> [U:E] DNS QUERY : id 23093 opcode 0
May 26 07:55:08 kernel: [*05/26/2020 07:55:08.4212] [1590479708:421217] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <wired0> [D:E] DNS REPLY : id 23093 opcode 0
May 26 07:55:08 kernel: [*05/26/2020 07:55:08.4212] [1590479708:421279] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <apr1v1> [D:W] DNS REPLY : id 23093 opcode 0
May 26 07:55:13 kernel: [*05/26/2020 07:55:13.4234] [1590479713:423408] [ap-otm127-309-01] [e4:70:b8:6a:c7:50] <wired0> [D:E] ARP_QUERY : Sender 145.109.88.1 TargIp 145.109.88.84
May 26 07:55:13 kernel: [*05/26/2020 07:55:13.4234] [1590479713:423443] [ap-otm127-309-01] [e4:70:b8:6a:c7:50]

Other then that I noticed the client has old OS build 1803 windows 10 laptop, which he is refusing to update? Do you see any relation in this puzzle?

Hi,

 

FYI: The decision to roam from a connected access point to a new access point is generally the responsibility of the wireless client device. The roaming algorithms used by wireless client devices vary from vendor to vendor, but almost always involve the evaluation of the received signal strength indicator (RSSI). 

 

Now to resolve the issue:

1. Update the client driver

2. Disable 802.11k

 

Regards

Dont forget to rate helpful posts

 

Keep in mind that the more features that are enabled, the more you may run into issues. What Sandeep is stating is to disable 11k and test, if your test works, then your answer is to disable that feature, maybe later when there are new drivers or devices or even an updated controller image, it may work in your environment. Don’t fall into the marketing stuff… 11k,v,r was not available or worked well a while ago and folks had excellent wireless networks. If you follow the wireless forums, you will tend to see issues with these features enabled which shows you that it doesn’t work in all environmnets.
-Scott
*** Please rate helpful posts ***

hello @Scott Fella  ,

I have same issue with my client and 802.11k is already disabled but still in debug same massages coming .
 Reassociation received from mobile on BSSID XYZ

AP xyz denied for non-optimized neighbor
*apfMsConnTask_4: Apr 16 14:41:55.085: xyz Reassociation received from mobile on BSSID xyz AP xyx denied for non-optimized neighbor
*apfMsConnTask_4: Apr 16 XYZ Association received from mobile on BSSID XYZ XYZ denied for non-optimized neighbor
Regards,

Amit

Review Cisco Networking products for a $25 gift card