I have customer who has CUIC deployed for 5 different countries, all of which have their own collections for Agents & Agent teams.
When running a report that has been created for their country, whilst they see their own Collection in the Search criteria, which if they click on will populate the selected detail, they also have the ability to add agents/agent teams from the available section, which are nothing to do with them.
This is a PCCE v10.0 installation using CUIC v10.0
basically they want the countries only to be able to see/choose agents/agent teams from their own country not across the whole of CUIC.
Can anyone help, I have checked permissions and they all seem in order.
Thanks Sarah