CallControlTerminalConnection.hold() throw Cti request timed out

[michael.tang.oracle]

Hi,

We use CallControlTerminalConnection.hold() to hold the call after the call is answered.

But it always throw "PlatformExceptionImpl: Cti request timed out." few seconds after calling into this method

We checked the state by calling CallControlTerminalConnection.getCallControlState(), and found that the state still was CallControlTerminalConnection.TALKING, not CallControlTerminalConnection.HELD.

Can anybody help?

Best Regards

Michael

[ehtasham.malik]

Hello yanhong,
Can you tell me which object you are using to get CallControlTerminalConnection object. I have tried to find ou in the call object after connecting the call. But i can't find anymethod which return CallControlTerminalConnetion ?

Any help will be really appriciated