I cannot unlock the room

[Carlos Sanz]

Hello:

I can not unlock a room that has been create with Cisco Webex. Can you help me?. Thanks

Regards,

Carlos Sanz

[keglass]

Carlos,

I found this information about controlling access to a room in Spark on the Spark Support Community. You need to have moderator privileges to unlock the room.

Cisco Spark | Can I lock a room to control access?

Please post back to this thread if you need further assistance. Thank you for participating in the community.

Kelli Glass

Moderator for Cisco Customer Communities

[Carlos Sanz]

Hello Kelli:

I am a moderator of the room, but I can not unlock and delete the same. Thanks

Regards,

Carlos Sanz

[miro@cisco.com]

Hi Carlos,

are you a paid user? Which platform are you using? Can you please submit feedback via client?

Thank you,

-m

[Carlos Sanz]

Hello:

I am an user paid.

I am using the Windows client (Windows 7 64 bits), but also I have this issue in Android.. Thanks

Regards,

Carlos Sanz