ptim.exe WebEx Productivity Tools CPU utilization (2)

[peter.hunt11]

Ptim.exe constantly uses ~3-6% CPU on my system. I'm running the latest version (31.1.0.56) on Windows 7.

This thread:

WebEx Productivity Tools CPU utilization

Suggests the problem was fixed, but it doesn't appear to be.

This is not a critical problem but considering the amount of people running these tools the extra CO2 created globally by this "idle" application must be staggering.

Peter.

[Ammar Malik]

He are seeing this issue and we are running 31.3. Has anyone found a solution to this issue?

We are also seeing other PC's with a ptService Module issue. Anyone know what might be causing that service to stop?

[Curtis Cai]

Thanks for bringing up this issue, Eng team will investigate and update later.

[Curtis Cai]

Hi, Peter, this issue has been reproduced by Eng, they are doing research to see how to fix it, will keep you posted.

[Curtis Cai]

This issue has been fixed in T31.6 PT release, but I'm afraid it will take a while to the site you are using.

[Ammar Malik]

Thanks Wei!