Login to finesse failed after microsoft security update

[michales]

hi,

We develpe Softphone in Dot.net 4.5 base on finesse API.

After installing Microsoft Security update (https://technet.microsoft.com/library/security/ms16-065) in agents pc's(win 7 32 and 64 bit) agents fails to complete login to finesse.

Does anyone have suggestions what the problem?

regards,

Michael Sagi

[dekwan]

Hi Michael,

Take a look at the response from the Finesse API login request. Is it an error? Take a look at the Finesse webservices logs.

Thanx,

Denise