I want to learn UCCE and am in the process of setting a comprehensive call flow. Using CVP 11.5, ICM 11.5, VVB 11.5, vCUBE IOX XE 16.3.
My goal is to simply play a prompt to the caller and end the call (later I will add logic to route to an agent but just keeping it simple for the time being).
Here is the script:
http://imgur.com/a/Ydesv
Here is the microapp:
https://imgur.com/a/QKVOh
By the way I referenced this post to help me with microapp:
https://communities.cisco.com/thread/70992?start=0&tstart=0
However when I call into the queue from the PSTN I hear an error prompt. I pulled CVP logs and see I see ICM send CONNECT along with the ECC variables as defined in the script:
1662: 192.168.138.12: Aug 09 2017 08:04:05.586 -0700: %CVP_11_5_SIP-7-CALL: {Thrd=pool-1-thread-290-SIP-2288} CALLGUID = F6FA888000010000000000570F8AA8C0 LEGID = CE969991-7C4A11E7-8013BA1F-D408A807 - [INBOUND] Handling CONNECT :[CONNECT] DialogID=32 SendSeqNo=0 Label=7777777777 TxrHint=false rckey=152161 rcday=152161 rcseq=0 location= locationpkid= sipheader= uui= whisperAnnounce=null callguid=F6FA888000010000000000570F8AA8C0 ECC variables=user.microapp.locale: en-us,user.microapp.app_media_lib: app,user.microapp.media_server: 192.168.138.12, ECC arrays= Peripheral Variables=
From VVB logs it sends NEW CALL but then after 27ms plays error.wav
4918: Aug 09 08:03:59.161 PDT %MIVR-SS_VB-7-UNK:[CALLID=F6FA888000010000000000570F8AA8C0-150229104558633] Fetch: http://192.168.138.12:7000/CVP/Server?MSG_TYPE=CALL_NEW&CALL_DNIS=77777777772&CALL_ANI=sip%3A3000%40192.168.138.12%3A5060&ERROR_CODE=0&RECOVERY_VXML=crtp%3A%2FSDocuments%2FSurvivability.vxml&CLIENT_TYPE=IOS&CALL_ID=F6FA888000010000000000570F8AA8C0&CA...
4919: Aug 09 08:03:59.188 PDT %MIVR-SS_VB-7-UNK:[CALLID=F6FA888000010000000000570F8AA8C0-150229104558633] Fetch: http://192.168.138.12:7000/CVP/audio/error.wav
4920: Aug 09 08:03:59.200 PDT %MIVR-SS_VB-7-UNK:[CALLID=F6FA888000010000000000570F8AA8C0-150229104558633] Play: http://192.168.138.12:7000/CVP/audio/error.wav
I don't see VVB attempt to fetch the prompt from the media server. What am I missing?
