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Resolved! 3rdpartygadget deployment and mime types

How do I get the .js and .css mime types added so that when the index.html file is accessed that it links correctly to the rest of the application when copying the 3rdparty web application to the folder 3rdpartygadget/files?Currently when I access: ...

Resolved! help with setup html location

Currently I have my web-server located at https://mylocation.statebridgecompany.comwhen I try an access this function I get : Failed to load resource: net::ERR_INSECURE_RESPONSE. I think it could be related to cors.The domain is statebridgecompany.c...

Resolved! Gadget has no access to Dialog in WORK_READY after transfer

I've written a gadget in 10.5 that handles incoming calls, using the call variables to store my data within. This is fine and when the incoming call is hung up, the agent moves into WORK_READY. At this point the gadget still has access to the Dialog ...

Context Service Search

I will be starting a project for a customer that will make use of a number of Context Service features, including the "Search" capability. I've been experimenting with the current version (2.0.2) of Context Service's Search. I'd like to share my expe...

Resolved! question about hosting

currently our finesse desktop is hosted at https://uccx-001-app-prod.statebridgecompany.comIn order to us gadget with api I need to host on the same domain. is it possible to create https://uccx-001-app-prod.statebridgecompany.com/gadget (hosting fo...

xmpp

I have jabber connecting. I wanted to see if I could get xmpp connected.My thoughts are since I have the version that doesn't support cors and need to query for incoming caller messages that I could use BOSH for this. I don't have pidgin connected to...

Unable to get User Notification using XMPP Library

I have downloaded an C# XMPP library to get User Notification. But I am not getting any Notification.Code: XmppClient xmppClient = new XmppClient();string jidId = "Username@XmppDomain";Jid jid = new Jid(jidId);xmppClient.XmppDomain = "XmppDomain";xmp...

Resolved! num_rows_processed variable CVP 10.5 issue

Hi all,We have CVP 10.5 and Studio 10.5. In my Studio App we use a standard Database element which provides CVP-MS SQL integration. In the application we need to see how many rows were found at SQL when we send a typical SELECT query. Then I intend t...

Resolved! Watch agent state change - need Bosh/Xmpp?

Hi all,I had a gadget set up to based on one of the sample gadgets - when the call ends, the function handleEndDialog calls some arbitrary js code to run. The issue is that handleEndDialog does not trigger until wrap up is over and agent transitions ...

voice tag in vxml

Hi Experts, Can any one differentiate these two statements in voice tag <voice name="Carol"> <say-as interpret-as="Carol">Samsung Reclaim 5750</say-as> </voice><voice name="Carol"> Samsung Reclaim 5750 ...

call history gadget : Services associated with the 3rd party gadgets

Hi,I am looking into the call history gadget.I want to capture the hold time ,talking time , not ready time and ready time.Hence all the actions related to the dialog.Unfortunately I am not able to see the services that support it.Kindly advise.Regar...

Poll: Should Studio include the enhanced Audio Element?

PLEASE REPLY if you would like Cisco to include the enhanced audio element as an out of the box element in Studio.The Enhanced Audio element includes the following Settings:1) Play Audio to completion before continuing (so you can catch exceptions if...

Long delay between two audio element to play

Here is the version we are using:CVP is 10.5(1)UCCE is 10.0(1) Build 1662Cisco IOS Software, C3900e Software (C3900e-UNIVERSALK9-M), Version 15.2(4)M6a, RELEASE SOFTWARE (fc1)The normal flow is, play the Greeting message, do a ANILookup web service c...

Issue with CVP, VXML Script and Call Studio

Hi, when test the script via cisco IP communicator only hear Sorry, We experience difficultiesI have a UCCE Packaged 10.5; I made a script with Call Studio very simple; only play Hello World with Default URI of audio file. The validate and deploy was...

Resolved! CVP Custom Audio Element exception handling

Hello!I have created a custom voice element, actually extended element with the input details from the SQL Database query.The element receives Result Set from the database element, which has two coulmns: sequence and path to the wav file.The element ...

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Forum Posts

Resolved! 3rdpartygadget deployment and mime types

Resolved! help with setup html location

Resolved! Gadget has no access to Dialog in WORK_READY after transfer

Context Service Search

Resolved! question about hosting

xmpp

Unable to get User Notification using XMPP Library

Resolved! num_rows_processed variable CVP 10.5 issue

Resolved! Watch agent state change - need Bosh/Xmpp?

voice tag in vxml

call history gadget : Services associated with the 3rd party gadgets

Poll: Should Studio include the enhanced Audio Element?

Long delay between two audio element to play

Issue with CVP, VXML Script and Call Studio

Resolved! CVP Custom Audio Element exception handling

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