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when the screen pop is up and the call is dropped

jdickinson
Level 5
Level 5

The gadget disappears when the call is dropped. The users need to be able to review or finalize comments on the gadget.

How can we keep this alive until the agent is finished with it?

1 Accepted Solution

Accepted Solutions

dekwan
Cisco Employee
Cisco Employee

The handleEndDialog method gets called when the call ends, so take a look at that method.

View solution in original post

1 Reply 1

dekwan
Cisco Employee
Cisco Employee

The handleEndDialog method gets called when the call ends, so take a look at that method.