Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
I'm getting buttons greyed out and "that key is not active here" after replacing the CTS1300. CTS and phone is registered and I've already checked cucm CTS telepresence under Phone Configuration Page, Settings Access under Product Specific Configurat...
Hello Support, We recently installed some SPA112 2 port adapters and the default password was left it. Since then someone has hacked the unit and changed the admin password and also programmed a password for the IVR. I believe they may have changed ...
Hi Guys, I have a strange issue and I am trying to understand if I am missing something. CUCM 9, CUC 9 SCCP integration Phone extension, after no answer it goes to the AA and not voicemail box. The voicemail box has been added but still nothing. ...
Hello,Can brackets be used to create call parks without any adverse effect? The documentation I found stated 1 or 2 X's can be used and a range up to 100 numbers can be created but nothing about any other wildcard usage. As a test, I created a call...
Hi, Under RTMT reporter I am getting 48 critical which is a graph ,How to get the details of the error Thanks
We have had reports from users that audio on their calls is going dead after 7 and a half minutes on calls to certain outside numbers and users are having to hang up and call again with it happening repeatedly. After some investigation we have been a...
Hello, during the SSO testing CUCM is not redirecting me to the SSO login page. Can anyone tell me what teh SSO URL is so that I can manual launch it? Thanks in advance! Replies rated
currently my system is ldap integrated but we require some local users to be created at the moment. (about 200) I have been able to import the users using BAT (not very intuitive as some dont work) but never the less now i need to get voicemail worki...
Hello all, I have a few phones which are no longer rolling to other DNs when the call goes unanswered. I've attached a screenshot of the config for the original DN. As you can see, the VM options are checked. The calls had been coming into the DN, t...
On CUCM System version: 9.1.2.11900-12 I have a site with 10 phones. One phone is registering to the wrong node (subscriber). The primary node is specified in the xml file on the TFTP server, isn't it? How do I change this? I've wondered this ...
Hi i have an issue i have CUCM 11.5, R2901 and 7811 ip phone when i configure CFA to external phone number (SIP Provider) and place call from external phone the call is connecting but no audio but when place call fron internal phone the call work we...
Hello Everyone, I am having trouble with automatically transferring calls to another extension. Our company has a service line (3115) that used to go to an offshore call center. Now we would like to have calls on 3115 transfer over to our receptio...
Hi guys, I'm no voip engineer at all, I'm just trying to maintain the voip stuff, I'm a networks/systems admin here.I have CUCM 11.5 and 7811 IP phones along with some 8841.I suddenly have choppy audio on the 7811 ones for 3-4 days, if it's a call fr...
Hi All I have an issue on my call manager, we used to hide the caller ID when dialling out by using the clid restrict command on the h323 gateway dial peer. However, would it be possible to show the caller ID for select phones and hide everything els...
Hi Everyone,What I'm trying to do, is run a sql query against our CUCM server, to return a MAC address, as well as the device pool it is in. I am close, but I think I am missing one big part. My current query is this :run sql select Devicepool.name,d...
