Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hello to everybodyI have SIP trunk beetween CUCM and cisco 2901 with CME and our customer want to see the names on the phone displays (on CUCM) instead of phone numbers. As I understood I should use SIP normalisation script to do this. I don't have a...
Hi, we are using a "0" as a prefix to dialout to the PSTN (ISDN PRI) on our CME router (2921). The leading 0 will be stripped off on the dial peer via a voice translation rule: voice translation-rule 11 rule 1 /^00\(.*\)/ /0\1/voice translation-prof...
Anyone know where I can find free training for Cisco Call Manager 10? Cheers
Hello all , I am setting up a CUCM with an h323 gateway that only has multiple FXO ports . I am looking for a method to group FXO ports and by grouping I don't just mean to group them with a trunk group but I need to use "for example" 4 ports for sp...
Hi all, I am just beginning to explore CUBE and SIP. I've seen from some testing that flow-through seems to be the default for this, so all the media flows through the CUBE. Is this default behavior? I am also interested to how well this will scale i...
hi,My customer had just applied for additional phone lines for their call center.Now, he wanted to use one of the numbers 1300xxxxxx as their support hunting line. Which mean that when his client call 1300xxxxxx, 2 phones will be rang at the same tim...
Hi, a customer of us has a CME (2921 ISR G2) installation and 7965G phones connected to it. Does someone know if/how it would be possible for the users to create individual phone directories on these 7965G phones? Thanks!
Hi,We are running callmanager 7.0 and have a new SIP trunk to our provider KPN (service from KPN is named VOIP Connect) We are directly connecting to a IP address from KPN in the EVPN cloud (our WAN is also provided bij KPN)This is working prety well...
Hello,I have 10 post 9971 phones with ISR 2921 and 10.0 CMEAll work properly.Only the pickup does not work and I can not seem to understand how.I need to make a pickup from the BLF buttons that users can retrieve the call.Anyone know how?
All, I am trying to bulk upload Jabber for windows through BAT tool. How can I assign "CTI enabled" on user account and how do I assign user to that line through BAT?? Any help is much appreciated Thanks
I have a small percentage of inbound calls showing a caller ID of "NULL". Can someone explain why this is shown as the caller ID instead of "Unknown Number"? I have tried to duplicate the issue by calling in from the PSTN with a blocked number, but...
I have SPA514G device with one of the line keys configured as BLF, i.e. with extended function: fnc=sd+blf+cp;sub=7309@$PROXY;ext=7312@$PROXY;usr=7309@$PROXYThis setup works perfectly on previous versions of SPA51x firmware (I've checked 7.5.2 and 7....
Hi all,Got landed with a Cisco Call manager last year and still trying to figure things out.Someone wants to add a bunch of new devices that a Cisco rep has told them all about(DX70, DX80, MX200, MX300, MX 700, MX 800 and IX 5000) The version the c...
Hello all,I am currently implementing a new 911 solution that routes the call over a SIP trunk to the provider. Because this is internet based traffic and the critical nature of 911 we have a failover number that we would route to a long distance nu...
Hello, We have an ongoing project with an upgrade from Call Manager & Contact Center Express from version 7.X to 10.X. The upgrade has been performed and the at this moment we have 2 environments running: CUCM & UCCX 7.X = LiveCUCM & UCCX 10.5 = Not ...
