Unified Communications Infrastructure

Hi folks,I'm really stuck and need some help desperately.I have bought Cisco Provisioning Manager 2.1 for 5000 handsets and I have isntalled the product ok however I am now at the stage where I need to configure the service areas. I have some 45 site...

I have an issue with call admission control Trunks with SIP protocol. I have two IVR systems for which I have built 2 SIP Trunks from the CUCM servers. I have configured the trunks with a Route Group Circular call distribution. I was thinking the cal...

Hi,I'm using CUPS 7.0 with CUCM 7.1.3 . I want to configure the Desk phone for the CUPC.Other then this rest all the features are working fine with CUPC like IM,softphone. what all are the configurations we have to check & configure to activate Deskp...

Hi,In Device Profile configuration I want to know what is the use of "Log out (default profile) information):Login User ID [where we can select users].which will be available in the bottom of the page.How it will be used when we are using Extension M...

Hi,I'm trying to use unity connection as a mini IVR.What I would like to do is :- If someone calls 1234, unity answers the call and says "If you want to have X, press 1. If you want to have Y, press 2. If ...."- Then If someone press 1 and the target...

This is a CM 7.1.3, Unity Cxn 7.1.3.1000 environment.  When callers hit the auto attendant and dial a 4 digit extension, if that person is call fowarding all to voicemail they hear MOH and a beep....it sounds as if it is skipping or in a loop.  If yo...

HiI m looking for end to end SRSV configuration including the CUE, UMG, Unity Cx, CUCMCan anyone send me the link since I didnt found in the cco

Hi,Possibly a strange request but HR have asked what can IT do to provide employees with live football results without having to leave their desk or surf the net all day. My first thought was to stream the results in a marqee style to the IP phone wh...

Hi,In Unity (7.0.2) Server (win2003 SP2) when i go to System Adminstrator page to subcribers page it appear the pop up in IE 6.0 SP2  saying that "... your security settings do not allow websites to use active X controlls installed in your computer."...