Unified Communications Infrastructure

I am having some trouble understanding the reasons why when a phone roams between locations but the configured associated Device Mobility Group is the same as the home group, that the Device Mobility Related settings are applied. And in contrast, whe...

Hello, I am having CUCM 8.6 on MCS with IP address x.x.x.x and I will migrate and build a new CUCM 11.5 on UCS  I want to install new one offline with the same IP address x.x.x.x then switch network cables to go live My question is I want the new one...

I just installed Attendant Console 8.6 and it seems to have gone well but when I log on the client it tells me the extension I used it out of service and I won't be able to make any calls.The extension is working fine on a phone.  Any ideas?

We have an issue with the operator console giving an error, regardless of the user or extension, saying that the extension is out of service.  We've rebooted the phone, rebooted the server the attendant console runs on and browsed through the setting...

Hello, I watched Jaime Valencia videos about migration but I have many questions about PCD and other scenarios Note: The environment isn't big 1- I want to backup data from old CUCM and install 8.6 on new UCS then restore data and upgrade with OS adm...

I have about of 5 people that were all recently added get the following when attempting to check there voice mail "Searching, there was an error displaying your message"  After this the can get to message from off net but not from on net calls.  All ...

Hi To everyone,   Recently we have purchased some cisco VoIP phones from a third party, i would appreciate if someone show me how to verify the if the phones are brand new and genuine cisco products.   Regards

     I have a Call Manager 9.1.2 installation with all phones auto registered (using device mobility) and all the users enabled with extension mobility. This is great because phones only need to have extension mobility enabled before they can start b...

hi all,    We have a UC infra setup where we would like to introduce call recording on the gateway level, meaning to record all incoming & outgoing calls via the PSTN.    Based on my readups we are to use Mediasense+CUBE+network recording solution. I...

Hello Cisco community,   the ITL file has the following functions: Authenticated-, encrypted -TFTP-Files, TVS. The CTL has the following functions: Authenticated-, encrypted -TFTP-Files, ecrypted call signaling and call media.   The question I ask my...