Unified Communications Infrastructure

I need to upgrade the UC applications of my customer to 10.x.In detail it is necessary upgrade Call Manager 9 to Call Manager 10.5(2). I know that I have also to execute a new installation (fresh install)  of Cisco Unified Attendant Console Advanced ...

So from day one of my CUCM learnings I've always made changes on the Publisher that publishes changes to the subscriber(s). My colleague seems to think that he can make changes on the subscriber and it replicates to the other nodes as well. Is there ...

We can run reports on some extensions and view the call logs for those extensions.  We have some extensions when pulling the reports, we are unable to view the call logs. Is there a setting that enable reporting for the extensions in questions? Any a...

I have built a SIP trunk between a CUCM and a Cube router. I have enabled SIP options ping on the CUCM and on the Cube to keep the trunk up as CUCM was disabling it by default otherwise.   The problem I am experiencing is when the network connection ...

Hi all,  Trust you are doing well,  I am tasked to perform the following actions for one of my customers: Migrate cucm 11.5 BE 6K from their old UCS c200 server to a new hardware platform UCS c220 M4. Facilitate hardware server level redundancy by re...

Hi,Is there any software/solution to integrate Billing into CM5 ? tq

Hi, I am trying to set up Unity Connection SSO.  I have a Pub/Sub HA. I am selecting the per node metadata file option when setting this up. I can import the metadata file for the pub and get a successful test. The problem is the sub.  With the sin...

I have looked online and have not found any configuration options for jabber mac outlook integration. The Jabber MAC release notes says its supported. How is thie enabled   https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/mac/11_9/jabm_b_re...

Hi Everyone, We are getting delay in getting connected  ( Silence when Call is transferred to External PSTN number via Unity connection )   Call Flow is CUCM IP phone >> calls internal support number >>  in CUCM we have a CTI/DN which is forwarded to...

Dears,I am trying to add the  IM & Presence service nodes in expressway C without success and faced this error msg :[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:661): Contact Cisco Technical Assistance Center.I did sign and uplo...