Unified Communications Infrastructure

I am checking on requirements for logging of IM/Chats within Presence 8.x.The SRND indicates that I need an external database runnning to do the logging and compliance work.Question: Can this database be on the Presence server itself in the case wher...

Call Manager is working ;but I couldn't acces over Web Browser and SSH But I can access Vmware Console    

We have a handful of phones that will not record call history. While we've identified fixes for it (deleting ITL files, factory reset), hoping to identify what is actually causing the issue to happen and how it can be prevented. Phones affected / fir...

Hello All,     We are running CER 11.5.1 and whenever a DRS backup runs, it runs successfully but it sends about 70 emails to the administrator of the successfull backup.  Does anyone know where you setup the email to recieve DRS alerts in Emergency...

Hello Dears , as per cisco expressway basic configuration deployment guide V 8.9 page 59 : clustering > The LAN interface that you use for clustering must not have Static NAT mode enabled. For these reasons, we recommend that you use LAN2 as the exte...

Hi,   Could you please provide any link or information on CUCM 9.1.2 - PCI DSS Compliance ?   regards, Jithin Zachariah

Need a documentation for office360 Integration with Unity for Voicemail to Email.

Good day!! One question I have one CUCM version 10.5 with expressway C and E Version: X8.7.2, I try configure this guide http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/expressway/config_guide/X8-5/Mobile-Remote-Access-via-Expressway-Deployme...

Hi i had cisco attendant console advanced 10.5 (with demo license) integrated with CUCM 10.5  i get license from cisco but for version 11 so i upgraded CUACAC with conserving  database configuration the problem is when operator transfer a call to an ...

hi all, i deployed cms 2.2.9 and cucm 11.5, call between endpoint registered cucm and cms use unsecure trunk. i enable allow ix in sip profile of cucm, also enable active control, but when call endpoint the active control doesn't show up. the status ...