Unified Communications Infrastructure

Hi, One of our customer is using call manager version 4.1 with MCS 7800 series hardware and would like to replace the hardware to Cisco Business Edition 7000H Svr (M4) with Cisco unified communication manager 11.x, Is it possible migrate the IP Phone...

Hi Team, We recently installed CUPS in our organisation. We configured external database for persistent chat. We are so confuse with  "Group Chat Server Alias" Can someone cloud explain "Group Chat Server Alias" I studies in google about it, But we...

I am looking for Media for version 7.1.2.20000-2 so we can work on jump upgrade. For Jump upgrade the current version needs to be upgraded to 7.1.5 but client does not want to upgrade the production system as it is not supported anymore by Cisco.  So...

I know that Verint 11.2 work with call manager 10.5.2 and forward. And Verint 15.1 and Verint 15.2 works with CUCM 10.5 as well.

If we want to migrate from CME to CUCM, can the license be transferred as well? or we need to buy new licenses? besides, is co-residency with other 3rd party applications not supported if we will install the CUCM on a non-Cisco hardware? thanks/

We are migrating a system from a BE5K to BE6K twithout contract thus new server is needed and license need to be upgraded from release 8x to release 11x, my question is if I can select with this new system a License starting pack because this a new s...

Hi All, i  install a MediaSense  server ,  i  would like to monitor it with SNMP. I try to find any document about MediaSense and i didnt find Do you know were i can find the MIB or SNMP  config ? Thanks Yossi Dabah

I've downloaded the Collab Upgrade app for my iPad and when I start the app all I get is a white screen. I've rebooted and reinstalled. Any thoughts?Now I am using this on an iPad 2 if that makes a difference, however other than that I meet all the o...

Hi Folks, I need some help with Prime provisioning. We have a customer who is running PCP version 11.6 along with CUCM 11.5SU2.  We have it all running and user provisioning done all fine. However for some other purpose AD admin has to update the m...

I don't know anything about InformaCast Basic Paging. If you can provide the steps I can follow to remove the PIN. Thanks.

Cisco Voice gateway C3900  Version 15.0(1r)M8  gives following error. PLATFORM-2-SM_ERROR: The SM Slot number 0 does not exist on the IO Controller PLATFORM-2-SM_ERROR: The SM Slot number 0 does not exist on the IO Controller It's due to bug -  htt...