Hi Srini,Is it mandatory that Basic License should be choosed only for 6921 phones ?? Can we choose Basic for 7900 Series of phones or alteast for 7911 phones which was replaced with 6921 phones.
I have a lab running the following.
HOST: ESXi 5.5
VM: CUCM10.5.2.1
Running Solarwinds SFTP/SCP server on my Windows 7 LAPTOP
Problem is getting an error on the CUCM OS ADMIN when trying to upload and install the COP.SGN device pack.
Getting error ...
Hello,
I'm working with a client that would like to use the conference Now feature in CUCM 11. Since the Conference Now feature requires the use of the Self-Service User ID field to be populated for the User in the Directory this is required. Howev...
Dear All,
If any possible to use the unity connection as a voice recording function?
Such as:
When someone call in to my IP Phone, and I asked the call, then I find I need to record the conversation.
On this situation, can I do the voice recording ...
hello We just went live on cucm version 8.5.1and group call pick up is not workingwhen i try to do a group pick upi lift the handset, press the GPickup softkey, dial the PG pilot numberand then I get "Temp Fail"how could we fix this issuethanks
I did not see an option under exporting phone details, and I am looking for a report that lists all the devices with the firmware that is currently loaded on each of them. Running CUCM 9.1.2. Thanks!
Hi Guys
i have in my work CUCM version 7.1 and we want to upgrade it
but i have a problem .... i have missunderstanding about new license system
at 7.1 we work with old license [ Node - system & DLU ] license
but this old system was gone and now we ...
Hi,
I have a service request to disable voicemail account within 14 days if the voicemail user not used / changed the default PIN.
- New voicemail account created with default PIN 147369
- Enforce default password change at first use
- If the Voic...
Is there a report available in UCCX 10.6 that shows the % of calls answered in a certain number of seconds?
The Contact Service Queue Call Distribution Summary Report show the % of calls answered in 15. 30. 45. and 60 seconds, but it doesn't show an...
I am trying to find basic info about what these two versions offer. I am not a tech person just a user of the program, so all the technical information is not as helpful to me.
I am trying to compare the version we currently use (10.5) to version 1...
Hi All,
Good Day. We are planning to upgrade our Call Manager version 9.1.1(a) to version 10.5. Can we upgrade it directly to 10.5(2)SU3a? We would like to verify the proper procedure in upgrading CUCM 9.1.1(a) to 10.5(2)SU3a so that we can successf...
I created a hunt pilot with queuing. Under the queuing section I selected the option for "Network Hold MOH Source & Announcements" to play an audio source that I configured. This is set to play an initial announcement along with the sample audio sour...
Hello. I'm trying to build a PCD server, but am having some problems with DNS. I have added the entry to DNS, but PCD states there is a hostname/address mismatch. See screenshot.
Hi All,
Can i have some help with my query please?
In my PQ step 1, I have just 2 steps, where in step1, i have used a wait time.
PQs and assigning attributes to agents part is perfectly fine.
In ICM routing script, when I am coding for calls to be...
