Unified Communications Infrastructure

Hi Team,  I have one of the customer on CUCM Rel8.6 on UCS C200M2 Platform having 300 IP End points ( and the customer wants to upgrade to the existing Setup to Latest Rel 10.5)  Need to understand the output report of License Count Utility and pleas...

having cucm 105.x and phones model: 9951 7821 dx650 and vg204.. sometime on call with other party, 9951 going in preservation mode but servers are running fine.. what could be issue and how can resolve it as it is happening for 9951 models only?

Hello, I have CUCM Publisher and Subscriber, my problem is when i try the redundancy, the Voicemail and incoming call fails, everything else works correctly, which could be the failure, it will be subject of licensing?. Thanks.

Alright, so my company has five branches across the state. Four of the branches do not have this problem really, but one branch does and I'm looking for a somewhat solution for them. The "issue" is that the agents at this branch and being set to "Not...

Hi, we have a problem at one customer that Cisco Jabber users from server "A" can`t see (online status, can`t chat...) users from server "B" and also users connected to server "B" can`t see users from server "A". CUCM is version 10.5.2.13900-12 IMP...

Hi, I have installed MediaSense 11.0.1.10000-103 On the Installed Applications web page that loads when you browse to the hostname the links below appear. Cisco MediaSenseCisco MediaSense Search and Play The first link includes the FQDN in the URL T...

I have just bought a new Cisco 8811 ip phone. Once tried it is always registering the phone since two days. can anyone guide me through this.

Hi we have cisco BE3000 server with 50 user and want to migrate it to BE6000. need solution for this.

Hi Folks, bit confused about what to do with this one. I need to move my IRP to another DMZ and hence new IP addresses, the public DNS will not change their domain structure but obviously will go to a different public address. However, looking at the...

Hello. I'm trying to get some reports for UCM/CME voice call quality reports. I use only CUCM to calculate MOS values (no NAM or 1040 sensor).  But I don't get any values in Assurance. I tried changing dates, MOS values, jitter, etc but never get any...

Good afternoon, I need to configure a CP-8845 phone to the Call Manager [version 8.6.2]. The phone model not exist in the device type . Can anyone clarify me if necessary install Device Package version 8.6.2.26169-1 (reference "Cisco Unified Communi...

Hello, I am running CUCM 11.0.1.20000-2 / IM & P 11.0.1.10000-6 with Jabber for windows client 11.5.  I've setup the new enterprise directory group feature based off the following guide: https://supportforums.cisco.com/document/12590331/enterprise-g...