Hi guys, a customer have a BE6000 with CUCM, IM&P, etcFor some reason the IM&P OS Administration wasn´t accepting the password and they decided to re-install the IM&P, creating a new machine e removing the old one.The problem is that now it is not po...
Hello,In our office lab, we have one gateway and one CUCM.Will all the SIP calls go via Gateway or only external calls go via gateway ? "External" I mean the SIP calls made to other regions and PSTN calls. My understanding is when an internal SIP ca...
Hello:Currently I have CCM 5.1 and cisco 7941 and 7961 phones. How can I disable CFwdAll option on two phones?. ( I use Standard Softkey Templates).Thanks in advance,Alex Thazhayil
Hello guys,I'm trying to add CVP 8.5 to be monitored by Cisco Prime Collab. Assurance 10.5, and after added the IP and SNMP RO, it shows that the SNMP credentials does not match.Is everyone else getting this issue on this new version?Thanks in advanc...
We have UCCX 10.5 with Finesse desktop and MediaSense 10.5(1). UCCX automatically tags all the call records with agent ID, Team name and CSQ name. We upgraded MediaSence to _SU1 and I enabled AgentInfo Gadget on Finess desktop layout. It seems to be ...
Hi guys!I just finshed to deploy a CUCM 9 platform and I have to deal with restriction.My question is: Is there a way to block a pattern for one user?eg: I want a DN to be unable to dial 4XXX patternCUCM 9.1.2.11900thx! :)
I am having an issue with CUC 9.1 and recording call handlers. When I record a standard greeting in the CUC web administration page, I am able to save the recording. If go to another section in CUC and go back to that specific greeting, the newly rec...
Unity is routing a "blocked" caller ID straight to the system directory. Caller is a Doctor that has caller ID all calls blocked.Where is that hidden and how can I change it to offer the login prompt or opening greeting instead?
Hi all, We are a small company with less than 20 users, and are thinking of changing the FreePBX phone system to a Cisco Unified Communications Express. We already use Cisco 7942 phones(with FreePBX), and recently purchased the ISR 2911 router with a...
Recently upgrade to CUCM and Unity 10.5.I have a branch that was using an AA, but that is no longer the case. The main line (8XXXXXX) rings to multiple phones during the day, and at close they want to send calls right to VM. Do I use a system call ha...
Hello:Can somebody help with an example of configuration of the session management edition installed in a CUCM version 9 that has to be the central for dial plans and pstn access, it has work with other CUCMs version 9 (leafs)......i will appreciate ...
