Unified Communications Infrastructure

Hello, We have the above configured and recently in production in HA (VM) environment with temporary licenses  Business wants now to implement BE6000 instead of the products above. How can i do that, keeping HA and migrating the current setup from UC...

Hi We have visual voicemail setup for a few users in Unity and it is working really well. We would now like to enable it for all our other 200+ users. Is there an easy way to enable it for everyone or do we have to do it on a user by user basis? Than...

I have a customer where the CUCM cluster name has changed. The old cluster name group is still listed in the device work centre and obviously the associated servers are still being listed under that group. Can the old group (cluster name) be removed ...

HiIs it possible to remove chat history in CUPC 8? Even if I remove the chats in "Converastion History" window they still appear in the Chat window.

Hi all, thanks in advance for your help. I am testing EM and have run into a little snag. I configured EM on an already manually configured Cisco 7965 phone. EM works as advertised, I am able to login and out and the Users EM profile does deploy to t...

Hi,We are configuring Click to call with lotus sametime &CUCM 9.1 but I'm not getting and document which can describe what changes i have to do on CUCM & Louts Sametime to achieve click to call functionality.Please help me on this. Regards,Shambhu

I am using the following custom LDAP filter with CUCM/Unity Connection to sync users from AD;(&(objectClass=user)(|(accountExpires=9223372036854775807)(accountExpires=0)(!(UserAccountControl:1.2.840.113556.1.4.803:=2))(ipPhone=*))The first part denot...

Has anyone had luck getting BLF on a MeetMe Conference?  I know it can be done in CME but I cannot find a way to do this through CUCM.  This is pretty handy when your users need to know which MeetMe conference is in use.Thanks,Adam

Hi everyone,I'm trying to register a Polycom video endpoint on CUCM v 8.6. I had success using Third-Party SIP Device (Advanced) phone type, but this way there is no video calls, but only audio calls.Then I tried the Generic Desktop Video Endpoint ph...

Hello,We have problem with HOLD feature on CUCM.Scenario:Terminal---->VCS--(sip trunk)--->CUCM9.1---->EX90VCS -                   89.25.207.155CUCM 9.X -        172.21.66.189EX90 TC6.1.2 -  10.36.237.227Calling number - 48321000000Called number -  22...

I can see the license files installed in the unity connection but I want to download those to keep them as backup. Please tell me how can I download those license files.THanks...                  

Hello gents, I have the following point that I want to validate before going live. I have an old automated attendant console on site with Pilot Point DN 5555.All forward condition are set to transfer to another IP Phone DN 5610.This IP Phone 5610 is ...

I read some where you can use collaboration prime to help you migrate CUCM versions? Reason i am interested is I am going to virtialize soon.