Unified Communications Infrastructure

Hello,I have an existing Unity Connection 8.6 integration working with Exchange 2010 for single inbox and such. Things are working fine.I have built a new Unity Connection 9x cluster and plan to use COBRAS to migrate data but need to build the Exchan...

Dear,I am trying to configure the visual voice mail according to the link below. But I am little confuse for the voice mail pilot number,we shld create a separate pilot number for visual voice mail or the same which is created while integrating cucm ...

I am getting error when try to sync domain ldap.See complete log attached.ERROR: AAASync: Exception occured while executing syncAAAServer SA.java.lang.NullPointerExceptionjava.lang.NullPointerException        at dfc.ipt.security.aaa.AAAManager$AAASyn...

Hi All,I have done a quick search and have found some very useful info, however I couldn't find an example or work out what I need to configure.I am new to Unity so please forgive me for naming things incorrectly.The config I am looking for is to hav...

Hello gents, just one simple question. I have schedule created on my unity connection system and here is what is displayed on screen:                   Start time                                                            End TimeTue Apr 17 08:00:18 ...

I have CUCM setup with a SIP trunk to a Voice Gateway. When I make outbound calls to the PSTN the caller ID is showing the internal caller ID (i.e the extension). I would like it to use the external phone number mask for the DN. I have checked the se...

I have a problem with a few accounts.  Their account name got changed in active directory (usually because of marriage), but their account name in Unity didn't get changed.  So Exchange tries to deliver the message and can't and it goes into the "fai...

I am trying to understand how the different personal greetings get triggered as i have some users that have a standard greeting and internal greeting as well as a busy greeting.  It doesn't appear that calls are getting anything but the standard gree...

Hi, we've just recently installed PCP 9.5.0 Build-245 PC_9.245.  After installation, we can infra/subscriber/domain sync with CUCM9.1.2.  However, when we try to infra sync with CUCM8.5.1su6, it took a long time then finally give up with an error:Err...

We need to upgrade CUC from 8.6.2 to 9.1.2, is there any compatibility issues with CUCILync 8.6 and also leaving CUCM at version 8.6.2?

Getting below error message while logging into CAD desktopCan some please help me for resolution.Steps encountered to resolve:1) recreated EMDP profile for the user by deleting the old one2) Deassociated User emdp profile from APP User and then assoc...