Unified Communications Infrastructure

Hi,One of my customer needs a real time monitoring solution, where he can capture the Call quality with MoS ,Voice Packet drops, delays occuring in the network for vocie traffic.Can anyone suggest a tool which can provide all this information with an...

Hi, I'm using a CUBE to forward incoming SIP calls to CUCM6. Everything works fine accept transfering external SIP calls to an internal directory. Transfering an internal call to an internal destination works also very well. Seems signalling works fi...

Hi There,A restoration scenario for active/active unity connection cluster. We would like to schedule Unity Connection Pub configuration backup daily, but voice message option backup weekly due to the large amount of users and size.One restoration sc...

Customer is asking about installing a fax server.  In looking at the docwiki on virtualization, it doesn't discuss Opentext/RightFax at all.Can an Opentext server co exist with other UC VM's on the same blades?  Docwiki says you can't coexist with no...

Hi,Added new subs in cluster and added the software MTP to the existing MRG. But when making the call it shows the new added CUCM ip address as Media IP, if I hold and resume the call it shows the far end IP Phones ip address as Media IP. Can any one...

Hey Guys,We have setup Cisco Prime CA and trying to hook a Sensor onto it. The sensor is searching for a few.cnf files over tftp. Where can i find these files ?PS: if this is the wrong place please tell me where to post this.ThanksVaradarajan.R

Hi All, Environement : MCS7825CM version : 6.1.5One Publisher and one SubscriberWe had to change the IP address of Publisher(different subnet) and afterthat replication is not happening well.Attached you can find some diagnosis. A summary of issue is...

Hi,Is co-resident of Secure ACS 5.x VM with UC VMs supported? If yes, what consideration to take note of in addition to the TAC technote (http://www.cisco.com/en/US/products/ps6884/products_tech_note09186a0080bbd913.shtml)Appreciate your kind advice....

                   When we upgraded CUCM from 8.0 to 8.6, around 10 out of 1200+ IP 7970s booted up with the original cisco bluish wallpaper background image. The rest retained the custom image that we need on our phones. Investigations uncovered no ...

Does any know how to delete previous chats on Cisco Jabber (Windows 7)?Thanks in advance,AndresSent from Cisco Technical Support iPad App

Our CUCM 8.6 is currently integrated with LDAP, this was done before I started with the company, I'm working on getting the CUC integrated as well, but I keep getting the following error message: Error while Connecting to ldap://xx.xx.xx.xx:389, null...

Hi Team,I am currently facing issue with CUE. Users getting error " Unknown number" when dialing voicemail number. CUE is with CME.Can anyone assist?ThanksManish