Finesse softphone is loaded in to external web page. We are trying to do 2 way communication using gadget. Gadget is able to send data to web page, but gadget is unable to receive data from the external web page.

Hi, All, Over the past 6 months, we have been experiencing random CVP VXML server JVM thread spikes in our CVP 10.5 environment.  The threads will continue to increase and will not decrease without a stop and start of the VXML server..  Initially the...

All, Looking for design input and/or recommendations on best approach for moving between call studio applications.  We are in the process of creating complex self-service applications in call studio (10.5) and want to have a modular design where we ...