4 Replies Latest reply: Nov 8, 2017 2:57 AM by tauqeer.nasir1 RSS

is Finesse Dialogid available in uccx Database?

tauqeer.nasir1

Dear,

Is there any field in uccx database from where I can get the finesse dialogId?

My scenario:

On call land i save the dialogId in my custom database, later on i want to map these calls with ucce/uccx database but unable to find this dialogid in uccx/ucce tables. Please help

 

Regards,

Touqeer