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04-25-2024
01:48 PM
Hi, i am trying to get the Finesse agent status from asp.net using javascript but all i get is server responded with a status of 415 (Unsupported Media Type). what i got so far var age...
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Finesse
Created by
SakethN
in Contact Center
10-13-2023
07:01 AM
10-13-2023
07:01 AM
Hello,
Raising this conversation since we're facing an issue. In the current v12.6 Finesse environment, in the containerServices showDialog(), we're not able to get selected value from a dropdown l...
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Finesse
Created by
benkirton
in Contact Center
03-13-2024
04:40 PM
03-13-2024
04:40 PM
Hi All,
It seems there is a CSS file that contains the look and feel of Finesse which makes it easier to have gadgets look more native.
The catch is it is only available as of Finesse 12.6(2) whi...
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Finesse
03-19-2024
03:07 AM
Hi everybody, I want show value of element on activity logs of VXML Application logs. How i can do it?
- Tags:
- cvp vxml
Created by
Paulo Ferreira
in Contact Center
03-15-2024
06:03 AM
03-15-2024
06:03 AM
Hello,
we have a PCCE 12.6 and we have the need to change the Maximum Array Size of variable user.microapp.ToExtVXML.
It's possible to do it or can we delete and recreate the variable with n...
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Created by
Simonnthecat
in Contact Center
02-29-2024
07:40 AM
02-29-2024
07:40 AM
Finesse is found "out of service" from the newly launched Lab (Packaged Contact Center Enterprise 12.6) Try both per lab guide, same result 1) https://fin-pub-a-50.berlin.icm:8445/deskt...
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Created by
vvazquez
in Contact Center
11-14-2023
03:27 AM
11-14-2023
03:27 AM
Hi,
I am trying this example:
https://github.com/WebexSamples/webex-contact-center-api-samples/tree/main/widget-samples/addressbook-widget-sample
it is working running on my latpop, an...
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Webex Contact Center APIs
02-13-2024
11:55 AM
I have a custom gadget that makes an API query to another server when an agent gets a call. The API query contains some values that are not present in the call and i am now using call variables to pa...
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Created by
employee417
in Contact Center
02-08-2024
06:24 PM
02-08-2024
06:24 PM
Does anyone have documentation available on how the statistics from the Finesse GetPerformanceInformation API are calculated? I cannot find anything detailed about these values.
https://b...
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Created by
leonardjam1
in Contact Center
02-06-2024
10:46 AM
02-06-2024
10:46 AM
We've got a 12.5.1 PCCE 4k instance and we're updating the primary service account, just the password. I've made the update in the Service Account Manager on the Roggers and AWs, updated it in ...
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