Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi folks,In CUCM9.1, for a route list, I configure multiple route groups, and multiple trunks within one route groups. My question is, in what condition CUCM will re-route the call to the next trunk or next route group, in another words, CUCM will re...
Hello all, I have a CISCO2921/K9 with UC license and I have two slot with VIC2-2BRI-NT/TE. I have 4 phones connected to al ports of VIC2-2BRI-NT/TE modules (at the moment slot 0 and 3). Phones connected to slot 3 do not work because interface bri0/3(...
Hello guys, just a question for the upcoming leap second (CSCut25356).Why the systems that have manually set the time will be affected ?Is there the need to add a fake NTP there also ?
Hi,I must be missing something really simple.Regarding the Native Queuing in CUCM Hunt Pilots - when I select teh Queieng option within the Hunt Pilot settings and then go to the "view detail" to select announcements, all the boxes are grey'd out so ...
I have a Cisco IP Phone 7942 at my workstation. How can I set it to roll calls to voicemail? I have my mailbox set up and greeting set up. Any calls that come in ring eternally unless I answer. Each time I return to my station I find several 'missed...
Customer has CUPS 8.6 with Jabber 9.x. They got the CUP-XMPP signed by Verisign but when they try to get tomcat signed, Verisign is complaining about the DN being same as the CUP-XMPP CSR and cannot sign another certificate for same server. Has anyon...
CUCM------SIP trunk----IVRThere are 2 separate sip trunks pointing two IVR servers for redundancy purpose between CUCM and 3rd party IVR. Two RG and RL are created, one for normal and the other for fail over if first IVR server fails. Two RP are cret...
Please let me know how to upload Full-Adressfile in CUAC, so that it will be easy for agents to work.
I just deployed a new CUCM version 10.5 however the client has a VM tool that notifies him when any partition goes below 5 GB. After installing a Pub and a Sub he started getting notified that the rood disk for both servers had a capacity of 14300 a...
Hi,as in the subject, I would like to know if 7911 and 7941 are supported by HCS callmanager.Thanks! Antonio
Firstly, forgive the cross post but I think it is better suited here..Setting up QoS on a network and was going to use auto qos as I just need to prioritize voice traffic. Can anyone see any issue with this config? Anything else I need? Effectively, ...
I am trying to get a postage machine to work connected to a VG202xm gateway. Currently the VG is configured as MGCP and has NSE passthrough enabled. Our side of the environment does not have a CUBE gateway and our CuCMs are connected via network di...
Hi,In one of our sites/cluster, a user complained that they received a communication failure on the Honeywell alarm line. But, the user doesn't know to which phone number the alarm is tied to. We are also finding a hard time figuring out the phone nu...
Hi,Our outgoing calls are in +1XXX-XXX-XXXX format. We need to remove the "1" before sending the call to Telco. I know this can be easily done using translation rules in the GWs but the restriction is that this needs to be done in the CUCM. How can...
Looking for the right firmware to load on CME 10.5 in preparation for the installation of ATA 190.
