Resolved! TMS Update
I will be updating my TMS from 15.13.3 to 15.13.6. Does anyone know if it will require any option or release keys? If so, how will I get those?
Forum Posts
Hello Community! I'm just looking for advice/direction on an odd issue I'm running into with a Cisco WebEx Room 55. I'm starting the process of registering the WebEx Room 55 (SPARK-BOARD55) in CUCM and made sure the device wasn't already registere...
Hi, I'm looking for SKUs for the table mounting kit and the cable cover for Table Microphone Pro. Thanks, Adrian
Hi, I got a brand new Roomkit EQ, this nice piece of technology is working fine when setup in the Webex portal (Control hub). But (after a factory reset) I cannot get it to work on SIP or H323, tried our VCS and Pexip registration. The unit will regi...
Hi GuysWe have 3 CMS servers running on the M4 platform which have now gone end of HW support.We have a mix of VC's on prem, Room kits, Room kits, DX80, SX20, SX80, C20What are our options here? move to new hardware, move the devices to Webex?Cheers
Resolved! IP Direct Call Error with Roomkit EQ
Roomkit EQRoomOS 11.9.3.1Configuration / H323 ->CallSetup Mode: DirectConfiguration / NetworkServices-> H323 Mode: On If I try IP Direct Calㅣ, there is a problem.Dial command failed. Error: Unknown errorRoomkey Pro fixed the issue with a factory rese...
Dear Cisco Community, I am new to Cisco and I have been offered an MX300 for our conference room and kindly ask if this system and easy plug and play or does the system require a subscription to use? Thank you in advance.
Hi All, We are having Avaya XT5000 registered over CUCM, able to call Extension to Extension i.e. Avaya XT5000 to Cisco IP Phone vice-versa. Also having Cisco Room Kit Plus configured on the Same CUCM. Now we want to call MS Teams which is integrated...
When I run reports or schedule out reports using the CSQ All-Fields Reports, the Abandonment Rate column seems to change the output.So if I run a report using <10 agents, the rate is fine. However if I pull for a team that's much larger, then it adds...
Hi Everyone, I'm trying to register my Room Kit Mini but it doesn't connect to Webex services when trying to activate the device after a factory reset. The device is running version ce 9.9.2 f2110f7eda7 2019-12-17. It stays stuck on activating after...
Hi all, I know that VCS is already EOL but a customer of mine is still running a VCS and VCS Expressway as part of his on prem video infrastructure. The VCS expressway is at firmware 14.0.6 and customer wants to upgrade it to 14.3.x since some vulner...
Hi fellows.We have a "Cisco Codec Pro" and we are trying to connect it with "Inogeni 4kx-plus".From the bellow link we confirm that Codec Pro works with Native USB Inogeni OS 11.https://roomos.cisco.com/macros/USB%20Mode%20Version%202Codec Pro has Ro...
Is it possible to connect from my Cisco Meeting Web App to aliases/spaces which are not registered on a VCS-C but are remote and neighbored via a VCS-E?We can connect via CODEC to aliases/spaces which are registered with a VCS-E that is neighbored to...
I have been tasked with figuring out how to get One Button to Push work for Zoom meetings on a Cisco room kit. I initially set up the Zoom Connector with Calendar integration. I can see the Room Kit connected in the Zoom admin portal, but one button ...
I have a Cisco Room Kit Pro connected to a quad camera. The camera works and I have good video when in a video session. Trouble is, in the configuration fields of the codec it says there is no camera connected. Am I missing a step in configuration...
